CarRecallDB

2024 Jeep Grand Cherokee 4XE recalls and problems

2 recalls and 23 owner complaints on file with NHTSA for the 2024 Jeep Grand Cherokee 4XE.

2
recalls
23
owner complaints
1
complaints mentioning a crash
2
mentioning a fire

Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.

2024 Jeep Grand Cherokee 4XE recalls

Engine

NHTSA campaign 25V766000 · reported November 6, 2025 · Chrysler (FCA US, LLC) · 117,904 vehicles potentially affected

The problem
Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Grand Cherokee 4XE and 2024-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. Debris inside the engine may cause engine failure, which can result in a loss of drive power and/or an engine compartment fire.
The risk
A loss of drive power increases the risk of a crash, and a vehicle fire can increase the risk of injury.
The fix
Dealers will install a software update and replace the block or engine as necessary, free of charge. Owner notification letters were mailed beginning May 7, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 78C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 13, 2025.

Electrical system: propulsion system, traction battery

NHTSA campaign 24V720000 · reported September 27, 2024 · Chrysler (FCA US, LLC) · 154,032 vehicles potentially affected

The problem
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler 4XE and 2022-2024 Jeep Grand Cherokee 4XE vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
The risk
A vehicle fire while parked or driving can increase the risk of injury.
The fix
This recall is replaced by NHTSA recall number 25V741. Vehicles already repaired under this recall will need to have the new remedy completed. Owners are advised to park outside and away from structures, and not to recharge their vehicles until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly, if necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 11, 2024. Owner notification letters were mailed beginning December 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 95B. Vehicles in this recall that were previously recalled for the same issue under NHTSA Recall 23V-787 will need to have the new remedy performed.

Most reported problems

Areas named in owner complaints to NHTSA. One complaint can name several areas.

What owners report

Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.

Aug 21, 2026 · Electrical system · 28,000 miles

The contact owns a 2024 Jeep Grand Cherokee 4XE. The contact stated that upon starting the vehicle, the "Service Hybrid System" message was displayed and the air conditioning system failed to operate. The vehicle later failed to start and was towed to the dealer, where the contact was informed that the cause of the…

Apr 27, 2026 · Electrical system · 15,000 miles

The contact owns a 2024 Jeep Grand Cherokee 4XE. The contact had received notification of NHTSA Campaign Number: 25V741000 (Electrical System), and the vehicle was taken to the dealer, where the high voltage battery software update was performed. The contact stated that while driving and coming to a stop, the parking…

Mar 19, 2025 · Service brakes · crash reported

The contact rented a 2024 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the vehicle independently accelerated. The service brakes were depressed, however the vehicle failed to stop as intended. In addition, the contact stated that when the vehicle stopped, the vehicle jerked forward…

Feb 21, 2025 · Engine

While driving on the highway at 65mph, the car suddenly lost power in middle of traffic and stopped. I was barely able to park on side of the road and was facing a severe risk of being crashed into! I was able to restart the vehicle after 7min by holding stop start button for long time

Feb 16, 2025 · Electrical system · fire reported

We aren't sure what happened exactly. We drove the car 10 minutes from my house to my work, and it started smoking when she parked. The car eventually caught fire and was completely destroyed, including damage to the structure it was parked next to. USAA has the car currently. My safety was put at risk because the car…

Grand Cherokee 4XE model years compared

YearRecallsComplaintsCrashesFires
2022 1214880
2023 39713
2024 22312
2025 1201

Across all years, the 2022 Grand Cherokee 4XE has the most complaints (148). All Jeep Grand Cherokee 4XE years →

Questions

Does the 2024 Jeep Grand Cherokee 4XE have any recalls?
Yes. NHTSA lists 2 recalls for the 2024 Jeep Grand Cherokee 4XE, the most recent reported on November 6, 2025 (Engine). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2024 Jeep Grand Cherokee 4XE?
Owners have filed 23 complaints with NHTSA. The most frequently reported area is electrical system (12 complaints), followed by engine (11).
How many 2024 Jeep Grand Cherokee 4XE complaints mention a crash or fire?
1 of 23 complaints report a crash and 2 a fire; 1 injuries were reported in total. Complaints are unverified reports from owners.

Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received August 21, 2026.