Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.
2004 Jeep Grand Cherokee recalls
Air bags: side/window
NHTSA campaign 15V673000 · reported October 19, 2015 · Chrysler (FCA US LLC) · 284,611 vehicles potentially affected
- The problem
- Chrysler (FCA US LLC) is recalling certain model year 2003 Jeep Liberty vehicles manufactured March 29, 2003, to July 3, 2003, and 2004 Jeep Grand Cherokee vehicles manufactured May 27, 2003, to May 20, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
- The risk
- Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
- The fix
- Chrysler will notify owners, and dealers will replace the air bag electronic control module and the side impact sensors, as necessary, free of charge. The recall began on May 5, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R60.
Air bags: frontal
NHTSA campaign 15V046000 · reported January 28, 2015 · Chrysler (FCA US LLC) · 752,644 vehicles potentially affected
- The problem
- Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23 2003, and 2003-2004 Dodge Viper vehicles manufactured November 1, 2001, to June 30, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
- The risk
- Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
- The fix
- Chrysler dealers will replace the air bag control module and side impact sensors as required, free of charge. This recall remedy was applied during earlier recall campaigns of these vehicles under safety recalls 12V527 and 13V040. All owners that have not had the recall repair performed under safety recalls 12V527 or 13V040 are strongly encouraged to have it performed and not wait for the final remedy to be deployed to the field. The recall began on December 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R06.
Air bags: frontal, sensor/control module-inactive · Air bags
NHTSA campaign 12V527000 · reported November 8, 2012 · CHRYSLER GROUP LLC · 744,822 vehicles potentially affected
- The problem
- Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, through May 23, 2003. A component in the air bag control module may fail causing the front airbags, side curtain airbags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
- The risk
- Inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash.
- The fix
- Chrysler will notify owners, and dealers will install a supplemental jumper harness to the airbag control module, free of charge. Owners were notified of the recall by interim letter in January 2013. The remedy for affected Liberty vehicles is expected to be available in April 2013. The remedy for affected Grand Cherokee vehicles is expected to be available later in the year. Owners may contact Chrysler at 1-800-247-9753.
Seats: front assembly, seat heater/cooler
NHTSA campaign 09V117000 · reported April 9, 2009 · CHRYSLER LLC · 103,409 vehicles potentially affected
- The problem
- Chrysler is recalling 103,409 my 2001-2004 jeep grand cherokee vehicles with heated seats and with chrysler recall no. 06v-197 completed (03-04 my) or seat heater elements service replacement (01-02 my). The front seat electric heater elements could overheat.
- The risk
- Overheating could potentially cause a fire or injury.
- The fix
- Dealers will replace the front seat heater elements free of charge. The recall began on november 23, 2009. Owners may contact chrysler at 1-800-853-1403.
Seats: front assembly, seat heater/cooler
NHTSA campaign 06V197000 · reported June 7, 2006 · DAIMLERCHRYSLER CORPORATION · 111,687 vehicles potentially affected
- The problem
- On certain sport utility vehicles equipped with heated seats, the front passenger seat electric heater element could overheat.
- The risk
- Overheating could potentially cause a fire.
- The fix
- Dealers will replace the heated seat elements. The recall began on july 24, 2006. Owners may contact daimlerchrysler at 1-800-853-1403.
Electrical system: starter assembly
NHTSA campaign 04V112000 · reported March 4, 2004 · DAIMLERCHRYSLER CORPORATION · 14,621 vehicles potentially affected
- The problem
- On certain sport utility vehicles equipped with 4.0l engines, the crankshaft position sensor wiring insulation may crack and expose the wire.
- The risk
- In the presence of moisture, this could result in sensor malfunction, which could cause the engine to stall, increasing the risk of a crash.
- The fix
- Dealers will replace the crankshaft position sensor. Owner notification began on march 29, 2004. Owners should contact daimlerchrysler at 1-800-853-1403.
Equipment: other, labels
NHTSA campaign 04V048000 · reported February 3, 2004 · DAIMLERCHRYSLER CORPORATION · 96 vehicles potentially affected
- The problem
- On certain sport utility vehicles, due to a recent software programming error, the tire, wheel, and inflation pressure information was inadvertently omitted from the vehicle certification label.
- The risk
- The vehicle owner would not be aware of the tire, wheel, and inflation pressure information for their vehicle.
- The fix
- Owners will be provided with a corrected tire certification label. Owner notification began on march 1, 2004. Owners should contact daimlerchrysler at 1-800-853-1403.
Steering: gear box (other than rack and pinion)
NHTSA campaign 03V079000 · reported March 10, 2003 · DAIMLERCHRYSLER CORPORATION · 286 vehicles potentially affected
- The problem
- On certain sport utility vehicles, the power steering gear may contain an improperly formed spacer clip, which could dislodge within the steering gear.
- The risk
- A dislodged clip may cause increased steering effort, increasing the risk of a crash.
- The fix
- Dealers will replace the steering gear assemblies. Owner notification began on march 12, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.
What owners report
Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.
Sep 20, 2026 · Air bags
Driving normally on the highway came to an exit slowed down my passenger air bag went off and 10-15 seconds later the driver one. I was able to be aware the driver might go off so I pushed my seat back and immediately after it went off. White smoke from the airbags engulfed the cabin I stepped out on the side of the…
Sep 15, 2025 · Air bags
I scheduled a recall appointment for my Jeep Grand Cherokee. The dealer confirmed that the appointment was scheduled and that the necessary recall part had been ordered. However, when I arrived, my vehicle was parked and no work was started. I was not given an estimated repair time, and after waiting for 3 hours, no…
Aug 12, 2025 · Service brakes, hydraulic · 260,000 miles
The contact owns a 2004 Jeep Grand Cherokee. The contact stated that while depressing the brake pedal, there was an abnormal clicking sound coming from the brakes. The contact stated that the vehicle was not braking normally, and braking distance was extended while coming to a stop. The contact stated that the ABS…
Jun 19, 2024 · Power train
Car was bought at affordable auto. The parking break had to be used in order for car to stay parked. We got home the windows on passenger side did not go down. Transmissions slips and goes out of gear you must change gears like a stick shift and the jeep is automatic. The truck was as is but the safety hazards sHould…
May 1, 2023 · Visibility · 86,000 miles
The contact owns a 2004 Jeep Grand Cherokee. The contact stated while adjusting the side mirrors on the driver side console, the contact noticed that the mirror failed to adjust as designed. The contact attempted to unlock the doors by pressing the unlock button on the driver’s side console and the doors failed to…
Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received September 20, 2026.