2021 Kia Sorento Hybrid recalls and problems

2 recalls and 21 owner complaints on file with NHTSA for the 2021 Kia Sorento Hybrid.

2
recalls
21
owner complaints
0
complaints mentioning a crash
0
mentioning a fire

Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.

2021 Kia Sorento Hybrid recalls

Trailer hitches

NHTSA campaign 22V703000 · reported September 19, 2022 · Kia America, Inc. · 70,887 vehicles potentially affected

The problem
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
The risk
A fire while parked or driving can increase the risk of injury.
The fix
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.

Seat belts: pretensioner · Seat belts: front

NHTSA campaign 22V447000 · reported June 23, 2022 · Kia Motors America · 17,199 vehicles potentially affected

The problem
Kia Motors America (Kia) is recalling certain 2021-2022 Sorento Hybrid and 2022 Sorento Plug-in Hybrid vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioner(s) may explode upon deployment.
The risk
An exploding seat belt pretensioner can project metal fragments into the vehicle, striking vehicle occupants and resulting in injury.
The fix
Dealers will secure the seat belt pretensioners with a cap, free of charge. Owner notification letters were mailed August 17, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC241. This recall expands and replaces NHTSA recall number 22V-127. Vehicles already repaired under the previous recall will need to have the new remedy completed.

Most reported problems

Areas named in owner complaints to NHTSA. One complaint can name several areas.

What owners report

Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.

Jul 15, 2025 · Engine

Recall SA512 was previously completed on my vehicle. The problem is happening again. Since there are no open recalls, I am unable to get it fixed under the recall.

Jan 21, 2025 · Electrical system

On […] we were driving the Kia at slow speed due to snow on the road when a warning light came on which we think said hybrid vehicle failure pull over. The car stopped and the traffic lane with the engine off. The car would not start and we were exposed to traffic. Fortunately, we were on a country road at the time…

Dec 22, 2024 · Engine

There is a malfunction in the vehicles.computer system that gives a warning about low coolant level for the hybrid battery. It's been been seen by the KIA dealer and the issue keeps arriving.

Jun 9, 2024 · Engine

For a few days ( especially if is a HOT day (over 80F) ) my 2021 Kia Sorento Hybrid with 15,421 miles on it displays a "Refill Inverter Coolant" message. I checked the coolant level and is OK. After my research, it seems that the factory put the wrong Blue inverter coolant instead Red (all other KIA hybrid cars have…

May 5, 2024 · Unknown or other

My Kia Sorento will shift from drive to first or second gear’s several times. I’ve been told by the dealership that I’m probably touching the shifter accidentally, I disagree. My opinion is that this is a safety concern because it slows the vehicle down. My vehicle also at times does not accelerate. These two issues…

Sorento Hybrid model years compared

YearRecallsComplaintsCrashesFires
2021 22100
2022 41201
2023 23210
2024 0600

Across all years, the 2025 Sorento Hybrid has the most complaints (45). All Kia Sorento Hybrid years →

Questions

Does the 2021 Kia Sorento Hybrid have any recalls?
Yes. NHTSA lists 2 recalls for the 2021 Kia Sorento Hybrid, the most recent reported on September 19, 2022 (Trailer hitches). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2021 Kia Sorento Hybrid?
Owners have filed 21 complaints with NHTSA. The most frequently reported area is electrical system (10 complaints), followed by engine (10).
How many 2021 Kia Sorento Hybrid complaints mention a crash or fire?
0 of 21 complaints report a crash and 0 a fire; 0 injuries were reported in total. Complaints are unverified reports from owners.

Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received July 15, 2025.