2023 Kia Sorento Hybrid recalls and problems

2 recalls and 32 owner complaints on file with NHTSA for the 2023 Kia Sorento Hybrid.

2
recalls
32
owner complaints
1
complaints mentioning a crash
0
mentioning a fire

Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.

2023 Kia Sorento Hybrid recalls

Back over prevention: sensing system, camera

NHTSA campaign 23V610000 · reported August 31, 2023 · Kia America, Inc. · 144,979 vehicles potentially affected

The problem
Kia America, Inc. (Kia) is recalling certain 2022-2023 Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles. The mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.
The fix
Dealers will inspect and replace the rearview camera housing, as necessary, free of charge. Owner notification letters were mailed October 27, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC280.

Trailer hitches

NHTSA campaign 22V703000 · reported September 19, 2022 · Kia America, Inc. · 70,887 vehicles potentially affected

The problem
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
The risk
A fire while parked or driving can increase the risk of injury.
The fix
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.

Most reported problems

Areas named in owner complaints to NHTSA. One complaint can name several areas.

What owners report

Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.

Oct 14, 2026 · Unknown or other

The back camera has fallen out and it appears the clips are broken off that was holding camera inside of car.

Oct 5, 2026 · Engine

On […] at […], while driving northbound on […] in Montgomery County, MD, just before Exit […] (about 10-15 minutes after leaving home), the engine overheat warning came on. My child was in the vehicle with me. I pulled over to the shoulder briefly. Thinking it might be a temporary error, I resumed driving, but the…

Jul 6, 2026 · Structure

The sub roof exploded while on the freeway and all the glass shattered like rain onto the fabric underneath. We pulled over on the side of the freeway and are waiting for a tow. We didn't see any large objects fall or fly towards the car. It sounded like a huge explosion then left a big whole.

Feb 17, 2026 · Electrical system · 25,000 miles

The contact owns a 2023 Kia Sorento. The contact stated that while driving approximately 40 MPH on several occasions, the vehicle stalled after the battery became drained. The vehicle was able to restart each time after waiting for the battery to recharge. The vehicle was taken to two different dealers on three…

Feb 9, 2026 · Engine

While driving hybrid battery depletes and car stops accelerating. With pedal to the floor, it may get to 60 MPH, other times 15 MPH. Car doesn't sound great while this is happening. 3/4 times an error showed up stating "Check Hybrid System-Stop Safely". The 4th time the error didn't appear , but was driving on hilly…

Sorento Hybrid model years compared

YearRecallsComplaintsCrashesFires
2021 22100
2022 41201
2023 23210
2024 0600
2025 24510
2026 1300

Across all years, the 2025 Sorento Hybrid has the most complaints (45). All Kia Sorento Hybrid years →

Questions

Does the 2023 Kia Sorento Hybrid have any recalls?
Yes. NHTSA lists 2 recalls for the 2023 Kia Sorento Hybrid, the most recent reported on August 31, 2023 (Back over prevention: sensing system, camera). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2023 Kia Sorento Hybrid?
Owners have filed 32 complaints with NHTSA. The most frequently reported area is engine (13 complaints), followed by fuel/propulsion system (10).
How many 2023 Kia Sorento Hybrid complaints mention a crash or fire?
1 of 32 complaints report a crash and 0 a fire; 4 injuries were reported in total. Complaints are unverified reports from owners.

Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received October 14, 2026.