CarRecallDB

2025 Kia Sorento Hybrid recalls and problems

2 recalls and 45 owner complaints on file with NHTSA for the 2025 Kia Sorento Hybrid.

2
recalls
45
owner complaints
1
complaints mentioning a crash
0
mentioning a fire

Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.

2025 Kia Sorento Hybrid recalls

Electrical system: instrument cluster/panel

NHTSA campaign 26V046000 · reported January 26, 2026 · Kia America, Inc. · 42,677 vehicles potentially affected

The problem
Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Controls and Displays" and 138, "Tire Pressure Monitoring System."
The risk
An instrument panel display that fails to show critical safety information, such as the speedometer, tire pressure, or warning lights, increases the risk of a crash.
The fix
The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC361. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on February 9, 2026.

Electrical system: body control module, software · Exterior lighting: tail lights · Exterior lighting: headlights

NHTSA campaign 25V006000 · reported January 13, 2025 · Kia America, Inc. · 74,469 vehicles potentially affected

The problem
Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk
A loss of headlights and taillights can reduce visibility, increasing the risk of a crash.
The fix
Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.

Most reported problems

Areas named in owner complaints to NHTSA. One complaint can name several areas.

What owners report

Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.

Oct 13, 2026 · Engine

I am submitting this complaint to report two separate incidents involving a sudden and significant loss of acceleration in my vehicle while merging onto the freeway. These incidents created dangerous driving conditions and placed both myself and my children at risk. First Incident – July 2026 In July 2026, my vehicle…

Oct 13, 2026 · Power train

… - 9:35am EST: Lost acceleration power while driving on interstate, hybrid battery rapidly depleted forcing gas engine to engage at high RPMs in effort to maintain speed and charge hybrid battery. Decelerated from 65mph to roughly 40 mph within 1 mile of traveling distance, resulting in maneuvering of car over to…

Sep 25, 2026 · Unknown or other

While driving in our Kia Sorento 2025 on …, completely secluded from any other traffic or road hazards, the sunroof exploded outward. The explosion was very loud and startled my wife, who was driving, almost causing a single-car accident. This is the second time this has happened in our family, and KIA is refusing to…

Sep 11, 2026 · Fuel/propulsion system

While driving in a 55mph highway, I lost all accelerative power in my KIA Sorento Hybrid, driving my speed down to 25mph with vehicles behind me and no shoulder to pull onto. When I put my foot on the accelerator, the rmps on the dash would go all the way up 3000-4000 rpms, but there wasn't even a revving sound, and…

Sep 2, 2026 · Electrical system

The central ccNC infotainment display screen on my 2025 Kia Sorento Hybrid intermittently and now permanently failed (blank/black screen). This total display blackout completely disables the backup camera system (FMVSS 111 non-compliance) and critical vehicle setting controls. The issue first began while under the…

Sorento Hybrid model years compared

YearRecallsComplaintsCrashesFires
2022 41201
2023 23210
2024 0600
2025 24510
2026 1300

Across all years, the 2025 Sorento Hybrid has the most complaints (45). All Kia Sorento Hybrid years →

Questions

Does the 2025 Kia Sorento Hybrid have any recalls?
Yes. NHTSA lists 2 recalls for the 2025 Kia Sorento Hybrid, the most recent reported on January 26, 2026 (Electrical system: instrument cluster/panel). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2025 Kia Sorento Hybrid?
Owners have filed 45 complaints with NHTSA. The most frequently reported area is engine (23 complaints), followed by power train (18).
How many 2025 Kia Sorento Hybrid complaints mention a crash or fire?
1 of 45 complaints report a crash and 0 a fire; 2 injuries were reported in total. Complaints are unverified reports from owners.

Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received October 13, 2026.