Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.
2015 Kia Soul EV recalls
Power train: automatic transmission, gear position indication (prndl) · Electrical system: software
NHTSA campaign 23V724000 · reported October 26, 2023 · Kia America, Inc. · 6,262 vehicles potentially affected
- The problem
- Kia America, Inc. (KIA) is recalling certain 2015-2019 Soul EV vehicles. The parking mechanism may be damaged, which can result in unintended vehicle movement when the gear shift lever is in the Park 'P' position and the parking brake is not applied while the vehicle is powered on.
- The risk
- Unintended vehicle movement can increase the risk of a crash.
- The fix
- Dealers will update the electronic control unit software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC287. This recall expands and replaces recall number 20V-389. Vehicles previously repaired under 20V-389 will need to have the new remedy completed.
Electrical system: propulsion system, traction battery
NHTSA campaign 23V218000 · reported March 29, 2023 · Kia America, Inc. · 2,689 vehicles potentially affected
- The problem
- Kia America, Inc. (Kia) is recalling certain 2015-2019 Soul EV vehicles equipped with an E400 battery. The high-voltage battery pack may experience an electrical short-circuit while driving.
- The risk
- A battery electrical short-circuit increases the risk of a fire.
- The fix
- Dealers will update and/or replace the battery management system and software, as necessary, free of charge. The new software will illuminate the EV warning light, limit charging capacity, and reduce vehicle power if abnormal voltage is detected. If this occurs, the battery will be replaced, free of charge. Owner notification letters were mailed August 18, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC267.
Electrical system: software · Power train: automatic transmission, gear position indication (prndl)
NHTSA campaign 20V389000 · reported July 2, 2020 · Kia Motors America · 3,714 vehicles potentially affected
- The problem
- Kia Motors America (Kia) is recalling certain 2015-2016 Kia Soul Electric Vehicle (EV) vehicles. The parking mechanism may become damaged if the driver moves the gear shift lever into Park 'P' before the vehicle comes to a complete stop. If the parking mechanism is damaged, unintended vehicle movement may occur when the gear shift lever is in the Park 'P' position and the parking brake is not applied.
- The risk
- Unintended vehicle movement can increase the risk of a crash.
- The fix
- Kia will notify owners, and dealers will update the electronic control unit software, free of charge. The recall began August 7, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC191.
Steering
NHTSA campaign 17V608000 · reported September 29, 2017 · Kia Motors America · 342,381 vehicles potentially affected
- The problem
- Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.
- The risk
- If the pinion gear separates, steering will be lost, increasing the risk of a crash.
- The fix
- Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC155. Note: This recall supersedes campaigns 14V-332 and 15V-736. Vehicles previously remedied under those numbers are being recalled again under this campaign.
What owners report
Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.
Mar 1, 2024 · Electrical system · 111,400 miles
The contact owns a 2015 Kia Soul EV. The contact stated that the vehicle was included in NHTSA Campaign Number: 23V218000 (Electrical System) and the vehicle was repaired under the recall. The contact stated that after the repair was completed, the vehicle went into "Reduced Power" and "Power Limp Mode" while driving…
Jan 1, 2019 · Service brakes · 83,980 miles · crash reported
I WAS PULLING INTO A DISABLE PARKING SPACE. I PUSH MY BRAKES TO STOP THE CAR AND THE CAR DID NOT RESPOND TO THE BRAKE. THE ANTI-LOCK BRAKES DID NOT WORK MY CAR CONTINUE TO GO WITHOUT STOPPING. I PUSH MY BRAKES MANY TIMES, PUSHING IT AS FAR AS I CAN. THE ONLY WAY IT STOP IS WHEN THE CAR HIT THE FAT ROUND CEMENT POLE. I…
Apr 25, 2018 · Engine · 78,000 miles
OWNER WAS DRIVING ON INTERSTATE 80 HEADING EAST AT APX 65 MILES PER HOUR.WITH NO WARNING , OIL LIGHT STARTED FLASHING ,CAR SEIZED UP AND STARTED MAKING A VERY LOUD BANGING.OWNER IS A 22 YEAR OLD NEW DRIVER AND WAS VERY LUCKY TO HAVE NOT BEEN KILLED. VEHICLE HAS BEEN TOWED TO AN AUTHORIZED KIA DEALER.THE SAME…
Mar 6, 2018 · Power train · 23,500 miles
OUR 2015 KIA SOUL EV HAS OVER HEATED THE MAIN CONTROLLER AND SHUT DOWN IN TRAFFIC AND WOULD NOT MOVE. THIS HAPPENED TWICE IN CHANDLER (PHOENIX ) ARIZONA AFTER TRAVELING JUST 10 MILES. THIS IS A MAJOR SAFETY CONCERN. THE CAR CANNOT HANDLE THE HEAT IN ARIZONA, GEORGIA OR OTHER HOT SOUTHERN STATES. THE BATTERIES AND BMS…
Jun 2, 2017 · Vehicle speed control · 36,566 miles · crash reported
AS I WAS PULLING INTO A PARKING SPACE WITH MY FOOT ON THE BRAKE, THE CAR SUDDENLY ACCELERATED AND CRASHED INTO A CONCRETE PILLAR. I WAS DRIVING IN THE "B" MODE. I WAS ABLE TO DRIVE THE CAR HOME, BUT LATER HAD IT TOWED TO THE DEALER. UNFORTUNATELY, THEY REPORTED THAT THEY COULDN'T DUPLICATE THE PROBLEM OR FIGURE OUT…
Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received March 1, 2024.