CarRecallDB

2017 Kia Soul EV recalls and problems

3 recalls and 18 owner complaints on file with NHTSA for the 2017 Kia Soul EV.

3
recalls
18
owner complaints
0
complaints mentioning a crash
1
mentioning a fire

Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.

2017 Kia Soul EV recalls

Power train: automatic transmission, gear position indication (prndl) · Electrical system: software

NHTSA campaign 23V724000 · reported October 26, 2023 · Kia America, Inc. · 6,262 vehicles potentially affected

The problem
Kia America, Inc. (KIA) is recalling certain 2015-2019 Soul EV vehicles. The parking mechanism may be damaged, which can result in unintended vehicle movement when the gear shift lever is in the Park 'P' position and the parking brake is not applied while the vehicle is powered on.
The risk
Unintended vehicle movement can increase the risk of a crash.
The fix
Dealers will update the electronic control unit software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC287. This recall expands and replaces recall number 20V-389. Vehicles previously repaired under 20V-389 will need to have the new remedy completed.

Electrical system: propulsion system, traction battery

NHTSA campaign 23V218000 · reported March 29, 2023 · Kia America, Inc. · 2,689 vehicles potentially affected

The problem
Kia America, Inc. (Kia) is recalling certain 2015-2019 Soul EV vehicles equipped with an E400 battery. The high-voltage battery pack may experience an electrical short-circuit while driving.
The risk
A battery electrical short-circuit increases the risk of a fire.
The fix
Dealers will update and/or replace the battery management system and software, as necessary, free of charge. The new software will illuminate the EV warning light, limit charging capacity, and reduce vehicle power if abnormal voltage is detected. If this occurs, the battery will be replaced, free of charge. Owner notification letters were mailed August 18, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC267.

Air bags

NHTSA campaign 22V031000 · reported January 25, 2022 · Kia Motors America · 410,619 vehicles potentially affected

The problem
Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air bags that will not deploy in a crash.
The risk
Air bags that do not deploy as intended can increase the risk of injury in a crash.
The fix
Dealers will inspect the ACU, and either update the software or replace the unit, as necessary. Repairs will be performed free of charge. Owner notification letters were mailed March 21, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC226.

Most reported problems

Areas named in owner complaints to NHTSA. One complaint can name several areas.

What owners report

Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.

Jul 25, 2026 · Electrical system

My car has had intermittent faults of codes P1B25 and P1CF2 and are showing check EV system on the dash. This happens after about 30-45 minutes of driving and then restarting the car. It has been identified that the power relay assembly needs to be replaced on the vehicle, which lives in the high voltage battery pack…

Aug 2, 2024 · Electrical system

When I apply brake the vehicle doesn’t stop it jumps out (as if someone has crashed hitting the rear of the vehicle) and the vehicle shuts down. Then I have to park the vehicle in the middle of the road and restart the vehicle. Luckily I avoided many accidents by defensively driving. Talked with Kia customer care and…

May 15, 2024 · Engine · 50,000 miles

The contact owns a 2017 Kia Soul EV. The contact stated that while driving at an undisclosed speed, there was an abnormal battery voltage warning displayed. The vehicle went into LIMP Mode. The contact stated that the battery failed to charge. Several unknown warning lights were illuminated. The message to “Pull Over…

Apr 26, 2024 · Visibility/wiper

Driving down open road with no vehicles in front or back when suddenly the rear window made a huge bang. It was raining at the time. Once home I took the attached photo. Don't remember turning the defrost on.

Feb 8, 2024 · Service brakes

Application of the brakes causes complete vehicle shutdown along with message to check electrical system. Brakes appear to fail for a brief moment, then mechanical brakes kick in. Car has zero power until stopped and restarted. Problem is reproducible a high percentage of the time provided the brakes are pressed more…

Soul EV model years compared

YearRecallsComplaintsCrashesFires
2014 1210
2015 4620
2016 4710
2017 31801
2018 3310
2019 3320

All Kia Soul EV years →

Questions

Does the 2017 Kia Soul EV have any recalls?
Yes. NHTSA lists 3 recalls for the 2017 Kia Soul EV, the most recent reported on October 26, 2023 (Power train: automatic transmission, gear position indication (prndl), Electrical system: software). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2017 Kia Soul EV?
Owners have filed 18 complaints with NHTSA. The most frequently reported area is electrical system (12 complaints), followed by service brakes (3).
How many 2017 Kia Soul EV complaints mention a crash or fire?
0 of 18 complaints report a crash and 1 a fire; 0 injuries were reported in total. Complaints are unverified reports from owners.

Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received July 25, 2026.