CarRecallDB

2019 Kia Soul EV recalls and problems

3 recalls and 3 owner complaints on file with NHTSA for the 2019 Kia Soul EV.

3
recalls
3
owner complaints
2
complaints mentioning a crash
0
mentioning a fire

Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.

2019 Kia Soul EV recalls

Power train: automatic transmission, gear position indication (prndl) · Electrical system: software

NHTSA campaign 23V724000 · reported October 26, 2023 · Kia America, Inc. · 6,262 vehicles potentially affected

The problem
Kia America, Inc. (KIA) is recalling certain 2015-2019 Soul EV vehicles. The parking mechanism may be damaged, which can result in unintended vehicle movement when the gear shift lever is in the Park 'P' position and the parking brake is not applied while the vehicle is powered on.
The risk
Unintended vehicle movement can increase the risk of a crash.
The fix
Dealers will update the electronic control unit software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC287. This recall expands and replaces recall number 20V-389. Vehicles previously repaired under 20V-389 will need to have the new remedy completed.

Electrical system: propulsion system, traction battery

NHTSA campaign 23V218000 · reported March 29, 2023 · Kia America, Inc. · 2,689 vehicles potentially affected

The problem
Kia America, Inc. (Kia) is recalling certain 2015-2019 Soul EV vehicles equipped with an E400 battery. The high-voltage battery pack may experience an electrical short-circuit while driving.
The risk
A battery electrical short-circuit increases the risk of a fire.
The fix
Dealers will update and/or replace the battery management system and software, as necessary, free of charge. The new software will illuminate the EV warning light, limit charging capacity, and reduce vehicle power if abnormal voltage is detected. If this occurs, the battery will be replaced, free of charge. Owner notification letters were mailed August 18, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC267.

Air bags

NHTSA campaign 22V031000 · reported January 25, 2022 · Kia Motors America · 410,619 vehicles potentially affected

The problem
Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air bags that will not deploy in a crash.
The risk
Air bags that do not deploy as intended can increase the risk of injury in a crash.
The fix
Dealers will inspect the ACU, and either update the software or replace the unit, as necessary. Repairs will be performed free of charge. Owner notification letters were mailed March 21, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC226.

Most reported problems

Areas named in owner complaints to NHTSA. One complaint can name several areas.

What owners report

Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.

Jan 9, 2024 · Power train · 73,000 miles

The contact owns a 2019 Kia Soul EV. The contact stated that while driving at an undisclosed speed, the vehicle started shaking abnormally. The contact drove the vehicle out of the street and into a parking space. Additionally, the contact stated that on two occasions the cellphone charger cord melted in the charger…

Jan 8, 2024 · Unknown or other · crash reported

Please note this was in our driveway and we have a video of the incident. Driver parked the car on slight hill and engaged the parking break and exited the vehicle. The car was still "On". Driver opened the door and reached in and pushed the ON button to shut down power. The brake disengaged by itself, car rolled…

Jun 24, 2019 · Service brakes · 450 miles · crash reported

BRAKE FAILURE CAUSING WRECK, COMING ON TO A RED LIGHT, HIT BRAKES AND CAR DID NOT SLOW DOWN. I SWERVED TO MISS HITTING THE CARS IN FRONT OF ME, THINKING HITTING SOMEONE FROM BEHIND WOULD CAUSE A NUMBER OF INJURIES. I MISSED BOTH OF THESE CARS, BUT HAD TO RU N A RED LIGHT. THERE WAS ONE CAR IN LEFT HAND TURN LANE ON…

Soul EV model years compared

YearRecallsComplaintsCrashesFires
2016 4710
2017 31801
2018 3310
2019 3320

All Kia Soul EV years →

Questions

Does the 2019 Kia Soul EV have any recalls?
Yes. NHTSA lists 3 recalls for the 2019 Kia Soul EV, the most recent reported on October 26, 2023 (Power train: automatic transmission, gear position indication (prndl), Electrical system: software). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2019 Kia Soul EV?
Owners have filed 3 complaints with NHTSA. The most frequently reported area is power train (2 complaints), followed by electrical system (1).
How many 2019 Kia Soul EV complaints mention a crash or fire?
2 of 3 complaints report a crash and 0 a fire; 2 injuries were reported in total. Complaints are unverified reports from owners.

Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received January 9, 2024.