CarRecallDB

2023 Mercedes-Benz EQE350 recalls and problems

3 recalls and 12 owner complaints on file with NHTSA for the 2023 Mercedes-Benz EQE350.

3
recalls
12
owner complaints
2
complaints mentioning a crash
1
mentioning a fire

Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.

2023 Mercedes-Benz EQE350 recalls

Back over prevention: warnings, external/pedestrian alert

NHTSA campaign 25V366000 · reported June 5, 2025 · Mercedes-Benz USA, LLC · 94 vehicles potentially affected

The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."
The risk
A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.
The fix
Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.

Wheels: rim

NHTSA campaign 25V150000 · reported March 7, 2025 · Mercedes-Benz USA, LLC · 4 vehicles potentially affected

The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350 4MATIC and EQE 350+ vehicles. The rim inserts may detach from the wheels while driving.
The risk
Wheel rim insert detachment can create a hazard for other road users, increasing the risk of a crash.
The fix
Dealers will inspect and replace the rim inserts as necessary, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025030016.

Electrical system: software · Exterior lighting: headlights

NHTSA campaign 23V853000 · reported December 15, 2023 · Mercedes-Benz USA, LLC · 10 vehicles potentially affected

The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350 vehicles equipped with comfort suspension. The headlights may be incorrectly adjusted due to a software error in the headlight control unit.
The risk
Incorrectly adjusted headlights can reduce the visibility of oncoming traffic and impair the dynamic driving control performance. Both scenarios increase the risk of a crash.
The fix
Dealers will update the headlight control unit software, free of charge. Owner notification letters were mailed by February 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

Most reported problems

Areas named in owner complaints to NHTSA. One complaint can name several areas.

What owners report

Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.

Sep 3, 2026 · Unknown or other

The roof of the vehicle is rusting just behind the rear sunroof. The vehicle has never been in an accident or damaged. The manufacturer has not pained a significant portion of the roof.

Jul 8, 2026 · Structure

As i was driving on the interstate, i heard a gunshot-like explosion and the sunroof glass broke. Glass shards fell into the car. I had to slow down to 30 mph and exit the interstate. There was no obvious road debris or cars around me at the time of the incident. I drove the car to the dealership where it is for repair

Jun 21, 2026 · Lane departure

LEMON LAW NOTICE: […]– [2023 CPO Mercedes EQE350+] – Repeated Defects- Vehicle Safety feautures non functional I request that the TxDMV Enforcement Division investigate the deceptive trade and inspection practices of Mercedes-Benz of North Houston, and compel the dealership to cover the full physical repair and…

Apr 7, 2026 · Visibility

The vehicle has had repeated failures related to the air conditioning system and abnormal battery drain when the heating system is used. The vehicle has been taken to the dealership four times for the same issue and has spent more than two months in total at the dealership for repairs. The technicians have indicated…

Jan 26, 2026 · Air bags · crash reported

Description of Incident: On January 19, 2026, this vehicle was involved in a severe frontal collision. Despite significant structural damage resulting in a total loss (GEICO Claim: 044562[phone removed]), multiple critical safety systems failed to activate. Specific System Failures: SRS (Airbags): None of the 10…

EQE350 model years compared

YearRecallsComplaintsCrashesFires
2023 31221
2024 2820
2025 1200

All Mercedes-Benz EQE350 years →

Questions

Does the 2023 Mercedes-Benz EQE350 have any recalls?
Yes. NHTSA lists 3 recalls for the 2023 Mercedes-Benz EQE350, the most recent reported on June 5, 2025 (Back over prevention: warnings, external/pedestrian alert). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2023 Mercedes-Benz EQE350?
Owners have filed 12 complaints with NHTSA. The most frequently reported area is service brakes (4 complaints), followed by electrical system (3).
How many 2023 Mercedes-Benz EQE350 complaints mention a crash or fire?
2 of 12 complaints report a crash and 1 a fire; 1 injuries were reported in total. Complaints are unverified reports from owners.

Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received September 3, 2026.