CarRecallDB

2024 Mercedes-Benz EQE350 recalls and problems

2 recalls and 8 owner complaints on file with NHTSA for the 2024 Mercedes-Benz EQE350.

2
recalls
8
owner complaints
2
complaints mentioning a crash
0
mentioning a fire

Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.

2024 Mercedes-Benz EQE350 recalls

Back over prevention: warnings, external/pedestrian alert

NHTSA campaign 25V366000 · reported June 5, 2025 · Mercedes-Benz USA, LLC · 94 vehicles potentially affected

The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."
The risk
A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.
The fix
Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.

Electrical system: propulsion system, traction battery, management system/energy control module (bms/becm), software

NHTSA campaign 24V372000 · reported May 28, 2024 · Mercedes-Benz USA, LLC · 14,912 vehicles potentially affected

The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 EQE 350 4MATIC, EQE 350+, EQE 500 4MATIC, EQS 450 4MATIC, EQS 450+, EQS 580 4MATIC, AMG EQE 53 4MATIC, AMG EQS 53 4MATIC, 2023-2025 EQE SUV 350 4MATIC, EQE SUV 350+, EQE SUV 500 4MATIC, EQS SUV 450 4MATIC, EQS SUV 450+, EQS SUV 580 4MATIC, 2024-2025 EQS SUV 680 4MATIC, and AMG EQE SUV 53 4MATIC vehicles. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of drive power.
The risk
A sudden loss of drive power increases the risk of a crash.
The fix
Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024060002.

Most reported problems

Areas named in owner complaints to NHTSA. One complaint can name several areas.

What owners report

Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.

Jul 6, 2026 · Visibility · 37,000 miles

The contact owns a 2024 Mercedes-Benz EQE 350+. The contact stated that while her husband was driving at 75 MPH, the panoramic sunroof suddenly shattered without warning, producing a loud booming sound. The contact's husband pulled over and inspected the vehicle before driving back to the residence. There were no…

Jun 3, 2026 · Service brakes

Component/system that malfunctioned: The braking and acceleration system, including the collision assistance (driver-assistance/automatic braking) feature. The vehicle is available for inspection upon request. How safety was put at risk: The car lags when braking and at times accelerates unexpectedly. On one occasion…

Feb 25, 2026 · Service brakes

The vehicle stopped twice while being driven, with no apparent cause.

Feb 15, 2026 · Service brakes

The vehicle experienced repeated electrical wiring harness damage in the lighting, tire and connector areas due to exposed and insufficiently protected wiring near socket terminations. On two separate service visits, authorized dealership technicians confirmed that rodents chewed through multiple exposed wires. The…

Sep 23, 2025 · Service brakes

The car made a sudden and very hard brake in the middle of the street at around 40 - 50 miles per hour, on a empty road.

EQE350 model years compared

YearRecallsComplaintsCrashesFires
2023 31221
2024 2820
2025 1200

All Mercedes-Benz EQE350 years →

Questions

Does the 2024 Mercedes-Benz EQE350 have any recalls?
Yes. NHTSA lists 2 recalls for the 2024 Mercedes-Benz EQE350, the most recent reported on June 5, 2025 (Back over prevention: warnings, external/pedestrian alert). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2024 Mercedes-Benz EQE350?
Owners have filed 8 complaints with NHTSA. The most frequently reported area is service brakes (5 complaints), followed by forward collision avoidance (3).
How many 2024 Mercedes-Benz EQE350 complaints mention a crash or fire?
2 of 8 complaints report a crash and 0 a fire; 1 injuries were reported in total. Complaints are unverified reports from owners.

Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received July 6, 2026.