4 recalls and 2 owner complaints on file with NHTSA for the 2023 Mercedes-Benz Metris.
4
recalls
2
owner complaints
1
complaints mentioning a crash
0
mentioning a fire
Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.
2023 Mercedes-Benz Metris recalls
Air bags: air bag/restraint control module
NHTSA campaign 26V070000 · reported February 6, 2026 · Daimler Vans USA, LLC · 52,360 vehicles potentially affected
The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 and 2022-2023 Mercedes-Benz Metris right-hand-drive vehicles. Water may accumulate on the air bag control unit, which can cause the air bags not to deploy as intended.
The risk
An air bag that does not deploy as intended increases the risk of injury in a crash.
The fix
Dealers will install a cover on the air bag control unit, free of charge. Owner notification letters were mailed beginning April 10, 2026. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KORSRS. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning February 13, 2026.
Equipment: electrical, infotainment, video (touch)screen/monitor/unit · Back over prevention: sensing system, camera
NHTSA campaign 25V463000 · reported July 11, 2025 · Daimler Vans USA, LLC · 43,422 vehicles potentially affected
The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk
A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
The fix
Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.
Fuel system, gasoline: delivery, fuel pump
NHTSA campaign 23V881000 · reported December 21, 2023 · Daimler Vans USA, LLC · 13,726 vehicles potentially affected
The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2022-2023 Mercedes-Benz Metris vehicles. The fuel pump may shutdown, causing a loss of drive power.
The risk
A loss of drive power can increase the risk of a crash.
The fix
Dealers will replace the fuel pump, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 1, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAPUM2. This recall is an expansion of NHTSA recall number 23V-444.
Fuel system, gasoline: delivery, fuel pump
NHTSA campaign 23V444000 · reported June 26, 2023 · Daimler Vans USA, LLC · 20,500 vehicles potentially affected
The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Freightliner Sprinter and 2021-2023 Mercedes-Benz Sprinter and Metris vehicles. The fuel pump may shutdown, which can result in a loss of drive power.
The risk
A loss of drive power can increase the risk of a crash.
The fix
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 4790205.
Most reported problems
Areas named in owner complaints to NHTSA. One complaint can name several areas.
Air bags1
Lane departure1
Seat belts1
Steering1
What owners report
Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.
Apr 15, 2026 · Steering
The power steering randomly fails in the vehicle and works again when the vehicle is restarted. Here is the link to Mercedes's inspection: […] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jan 13, 2026 · Air bags · crash reported
This incident happened to an employee driving a mercedes metris for work. The metris was involved in a multi car accident. The driver reported that the steering wheel "took over" and would not let them maneuver out of the way to avoid a vehicle that had rear ended the vehicle in front of them. This accident took place…
Does the 2023 Mercedes-Benz Metris have any recalls?
Yes. NHTSA lists 4 recalls for the 2023 Mercedes-Benz Metris, the most recent reported on February 6, 2026 (Air bags: air bag/restraint control module). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2023 Mercedes-Benz Metris?
Owners have filed 2 complaints with NHTSA. The most frequently reported area is air bags (1 complaints), followed by lane departure (1).
How many 2023 Mercedes-Benz Metris complaints mention a crash or fire?
1 of 2 complaints report a crash and 0 a fire; 4 injuries were reported in total. Complaints are unverified reports from owners.
Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received April 15, 2026.