Filed by Daimler Vans USA, LLC on July 11, 2025; 4 model-year listings affected.
Equipment: electrical, infotainment, video (touch)screen/monitor/unit · Back over prevention: sensing system, camera
NHTSA campaign 25V463000 · reported July 11, 2025 · Daimler Vans USA, LLC · 43,422 vehicles potentially affected
- The problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
- The risk
- A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
- The fix
- Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.
Whether a particular car is included depends on its build date: check its VIN at nhtsa.gov/recalls.