CarRecallDB

2015 Mercedes-Benz S550 4MATIC recalls and problems

2 recalls and 6 owner complaints on file with NHTSA for the 2015 Mercedes-Benz S550 4MATIC.

2
recalls
6
owner complaints
2
complaints mentioning a crash
0
mentioning a fire

Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.

2015 Mercedes-Benz S550 4MATIC recalls

Communication

NHTSA campaign 19V787000 · reported November 1, 2019 · Mercedes-Benz USA, LLC. · 24,226 vehicles potentially affected

The problem
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
The risk
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
The fix
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

Seat belts: front

NHTSA campaign 15V657000 · reported October 14, 2015 · Mercedes-Benz USA, LLC. · 2,580 vehicles potentially affected

The problem
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 S550 4Matic Coupe, AMG S63 4Matic Coupe, and AMG S65 vehicles manufactured January 27, 2014, to April 2, 2015. In the affected vehicles, left-side front seat belts may have been installed on the right-side and vice versa. As a result, the installation angle may be incorrect, affecting the seat belt locking behavior. Additionally, the child seat restraint function for the passenger seat would not be available. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection," and FMVSS number 209, "Seat Belt Assemblies."
The risk
If the seat belt is installed improperly, it may not properly restrain the seat occupant in the event of a crash, increasing the risk of injury.
The fix
MBUSA will notify owners, and dealers will inspect the installation of the seat belts, correcting them as necessary, free of charge. The recall began on October 30, 2015. MBUSA's recall number is 2015100002. Owners may contact MBUSA customer service at 1-800-367-6372.

Most reported problems

Areas named in owner complaints to NHTSA. One complaint can name several areas.

What owners report

Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.

Nov 10, 2020 · Structure · 79,000 miles

FAULT DOOR HINGE DRIVER DOOR - HINGE MAKES CREAKING NOISES AND HAS STICKING POINTS

Aug 14, 2020 · Air bags · 48,389 miles · crash reported

ON JULY 15, 2020, I WAS INVOLVED IN A ONE CAR ACCIDENT. THE CAR LEFT THE ROADWAY ON A CURVE WHEN I LOST CONSCIOUSNESS DUE TO A MEDICAL ISSUE, AND SLID DOWN AN EMBANKMENT INTO A TREE. THE TREE PREVENTED A TOTAL ROLLOVER AND THE CAR WAS AT A 45 DEGREE ANGLE. I WAS THROWN AGAINST THE DRIVER'S SIDE DOOR AND SUSTAINED…

Jun 23, 2020 · Visibility · 11,400 miles

THIS CAR WAS PURCHASED IN CHARLOTTE NC IN WINTER OF 2018. IN NOVEMBER OF 2019, WHILE DRIVING DOWN THE ROAD WITH NO CARS IN SITE, WE HEARD A LOUD POP. WE COULDN'T FIGURE OUT WHAT THE NOISE WAS BECAUSE IT SOUNDED LIKE A ROCK HIT THE WINDSHIELD BUT WE DIDN'T SEE ANYTHING. WE COULDN'T FIGURE OUT WHERE A ROCK COULD HAVE…

Aug 21, 2017 · Visibility/wiper · 10,800 miles

WINDSHIELD WAS BROKEN OCTOBER 2016. REPLACEMENT WINDSHIELD MADE BY PPG IS DEFECTIVE AND HAS A COLOR REFLECTIVE STRIP THAT IN MY LINE OF SIGHT. THIS CAR CANNOT BE DRIVEN AT NIGHT. THEY HAVE PUT 4 PPG WINDSHIELDS IN THE CAR AND ALL ARE BAD. MERCEDES BENZ HAVE DETERMINED THAT THE GLASS MADE BY PPG FOR REPLACEMENT IN THE…

Aug 24, 2016 · Seat belts · 30,000 miles

BOTH REAR SEAT BELTS DO NOT RETRACT. THIS IS THE SECOND TIME IN 10 MONTHS THAT THE SEAT BELTS WILL BE REPLACED BY MB IN THIS CAR. MB DEALERS STATES THAT IT IS A PROBLEM THAT IS KNOWN AND MB IS WORKING ON A FIX. IN THE MEANTIME THEY ARE REPLACING THE SEAT BELTS WITH A NEW PART, BUT THEY SAID IT MAY GO BAD AGAIN AND MB…

S550 4MATIC model years compared

YearRecallsComplaintsCrashesFires
2015 2620
2016 11100
2017 2200

All Mercedes-Benz S550 4MATIC years →

Questions

Does the 2015 Mercedes-Benz S550 4MATIC have any recalls?
Yes. NHTSA lists 2 recalls for the 2015 Mercedes-Benz S550 4MATIC, the most recent reported on November 1, 2019 (Communication). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2015 Mercedes-Benz S550 4MATIC?
Owners have filed 6 complaints with NHTSA. The most frequently reported area is air bags (1 complaints), followed by seat belts (1).
How many 2015 Mercedes-Benz S550 4MATIC complaints mention a crash or fire?
2 of 6 complaints report a crash and 0 a fire; 1 injuries were reported in total. Complaints are unverified reports from owners.

Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received November 10, 2020.