2016 Mercedes-Benz S550 4MATIC recalls and problems

1 recall and 11 owner complaints on file with NHTSA for the 2016 Mercedes-Benz S550 4MATIC.

1
recalls
11
owner complaints
0
complaints mentioning a crash
0
mentioning a fire

Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.

2016 Mercedes-Benz S550 4MATIC recalls

Communication

NHTSA campaign 19V787000 · reported November 1, 2019 · Mercedes-Benz USA, LLC. · 24,226 vehicles potentially affected

The problem
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
The risk
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
The fix
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

Most reported problems

Areas named in owner complaints to NHTSA. One complaint can name several areas.

What owners report

Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.

May 21, 2024 · Wheels

I got this certified car from Mercedes Benz dealer. I have driven it sparingly for less than 10K miles without really any hitting any bumps or potholes . After a recent service […] 2024 at a MB dealer, I was told that 2 wheels were cracked 1 front & 1 back . I took it to another MB dealer (MB Morristown, NJ) to change…

Nov 24, 2020 · Wheels · 40,000 miles

I HAVE NOW EXPERIENCED CRACKS ON THREE SEPARATE TIRE RIMS. THE CAR HAS LESS THAN 41,000 MILES.THE TIRES ARE LOW PROFILE, RUN FLAT TIRES AND THE RIMS APPEAR TO BE ALUMINUM AND FAULTY.

Oct 24, 2020 · Unknown or other · 34,000 miles

2016 MERCEDES CLS550... I BOUGHT THIS CAR USED AND I'VE HAD IT FOR ABOUT 6 MONTHS. I'VE ALREADY HAD A SEIZURE IN THE CAR AND WAS FOUND SLUMPED OVER BY FLORIDA HIGHWAY PATROL AT A DEAD STOP WITH THE CAR RUNNING AND THE AIR ON AND I WOKE UP IN THE HOSPITAL. SOMETHING IS WRONG WITH THE AIR CONDITIONER CAUSING CARBON…

Aug 14, 2020 · Visibility/wiper · 25,000 miles

HEARD A LOUD BANG WHILE DRIVING DOWN THE HIGHWAY AND DIDN'T KNOW WHAT IT WAS UNTIL RETURNING HOME AND LOOKED UP AND SAW THE RIGID CRACK FROM FRONT TO THE BACK ON THE PANORAMIC GLASS. THERE ARE NO INDICATIONS OF DEBRIS HITTING THE GLASS AS THERE ARE NO CHIPS.

Jun 18, 2020 · Visibility/wiper · 25,600 miles

VEHICLE'S FRONT WINDSHIELD SPONTANEOUSLY CRACKED OVERNIGHT WHILE VEHICLE AS PARKED IN A LOCKED PRIVATE GARAGE. CRACK ORIGINATES AT TOP OF WINDSHIELD FRAME WHERE BODY TORQUES THE GLASS AND CONTINUES THROUGH ADVANCED DRIVER ASSISTANCE SYSTEMS, ENDING UP IN DRIVER'S LINE-OF-SIGHT. NO VISIBLE POINT OF IMPACT ON DAMAGED…

S550 4MATIC model years compared

YearRecallsComplaintsCrashesFires
2015 2620
2016 11100
2017 2200

All Mercedes-Benz S550 4MATIC years →

Questions

Does the 2016 Mercedes-Benz S550 4MATIC have any recalls?
Yes. NHTSA lists 1 recall for the 2016 Mercedes-Benz S550 4MATIC, the most recent reported on November 1, 2019 (Communication). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2016 Mercedes-Benz S550 4MATIC?
Owners have filed 11 complaints with NHTSA. The most frequently reported area is unknown or other (6 complaints), followed by vehicle speed control (2).
How many 2016 Mercedes-Benz S550 4MATIC complaints mention a crash or fire?
0 of 11 complaints report a crash and 0 a fire; 0 injuries were reported in total. Complaints are unverified reports from owners.

Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received May 21, 2024.