Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.
2010 Mercedes-Benz Sprinter 2500 recalls
Air bags: frontal, passenger side, inflator module
NHTSA campaign 17V479000 · reported July 28, 2017 · Daimler Vans USA, LLC · 20,665 vehicles potentially affected
- The problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2010-2011 Freightliner and Mercedes Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- The risk
- An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
- The fix
- DVUSA will notify owners, and dealers will replace the front passenger side air bag, free of charge. The began on January 12, 2018. Owners may contact DVUSA customer service at 1-877-762-8267. Note: This recall partially supersedes recall 16V-379.
Air bags: frontal, driver side, inflator module
NHTSA campaign 16V077000 · reported February 10, 2016 · Daimler Vans USA, LLC · 136,361 vehicles potentially affected
- The problem
- Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1, 2014. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
- The risk
- In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
- The fix
- Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Van's customer service at 1-877-762-8267. Dodge owners may contact Fiat Chrysler customer service at 1-800-853-1403.
Seat belts
NHTSA campaign 11V210000 · reported March 30, 2011 · MERCEDES-BENZ USA, LLC - DBA SPRINTER · 3,437 vehicles potentially affected
- The problem
- Mercedes-benz is recalling certain model year 2008-2011 2500 and 3500 sprinter vehicles equipped with an optional three-seat bench in the passenger compartment. The seat benches in the second seating row may have been equipped with safety belts that do not meet the minimum requirements of federal motor vehicle safety standard 208, "occupant protection in interior impact," and motor vehicle safety standard 209, "seat belt assemblies." first, those safety belts may not lock as required. Second, the assembly loop may not perform to minimum force requirements.
- The risk
- In the event of a crash, the safety belts in these vehicles may not perform as required such that a seat occupant may not be properly restrained, increasing the risk of injury or death in the event of a crash.
- The fix
- Mercedes-benz will inspect and replace any seat belt assemblies that do not meet the requirements free of charge. The safety recall began on july 15, 2011. Owners may contact mercedes-benz at 843-695-5000.
Structure
NHTSA campaign 10V655000 · reported December 29, 2010 · MERCEDES-BENZ USA, LLC - DBA SPRINTER · 3 vehicles potentially affected
- The problem
- Mercedes benz is recalling certain model year 2007 and 2010 2500 and 3500 sprinter vehicles. The correct interior trim covering the a-pillars may not have been installed. If incorrect trim was installed on a vehicle, the vehicle would fail to comply with the requirements of federal motor vehicle safety standard 201, "occupant protection in interior impact."
- The risk
- In the event of a vehicle crash, the vehicles may not provide the protection required by the standard if an occupant strikes the a-pillar trim.
- The fix
- Mercedes-benz will check to see if the correct trim cover was installed and, if not, replace that trim cover with the correct one. This service will be performed free of charge. The safety recall is expected to begin during february 2011. Owners may contact mercedes-benz at 843-695-5000.
Equipment
NHTSA campaign 10V642000 · reported December 21, 2010 · MERCEDES-BENZ USA, LLC - DBA SPRINTER · 274 vehicles potentially affected
- The problem
- Sprinter is recalling certain model year 2010-2011 freightliner 2500 sprinter and mercedes-benz sprinter vehicles equipped with an emergency exit window. The adhesive bond between the glass and the hinge on the top of the window may loosen.
- The risk
- The emergency exit window may separate from the body and could fall increasing the risk of injuries to the passenger or driver.
- The fix
- Dealers will replace the emergency exit window if necessary free of charge. The safety recall began on february 11, 2011. Owners may contact sprinter at 1-201-573-0600.
Fuel system, gasoline: storage, tank assembly, filler pipe and cap
NHTSA campaign 10V294000 · reported June 29, 2010 · SPRINTER ENGINEERING & COMPLIANCE SUPPOR · 2,589 vehicles potentially affected
- The problem
- Sprinter is recalling certain model year 2009 and 2010 vehicles manufactured from november 2009 through march 2010 and sold under the mercedes-benz, freightliner, and dodge brand name. The spring plate which attaches the oil filler neck to the cylinder-head cover may crack.
- The risk
- A crack in the spring plate may result in engine oil leaking into the engine compartment from the oil filler neck, possibly leading to the accumulation of dirt in the engine compartment with subsequent soiling of the road surface which could lead to a vehicle crash.
- The fix
- Dealers will replace the oil filler neck free of charge. Mercedes-benz USA is handling the mercedes-benz and freightliner sprinter owner notification and remedy for this campaign, and chrysler is handling the dodge sprinter owner notification and remedy for this campaign. The safety recall began on october 4, 2010. Mercedes-benz and freightliner sprinter owners may contact mbusa, LLC at 1-877-762-8276, and dodge sprinter owners may contact chrysler at 1-800-992-1997.
What owners report
Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.
Apr 2, 2024 · Fuel/propulsion system
Safety Concerns Regarding Eberspächer Diesel Heaters in My 2010 Sprinter This complaint outlines critical safety concerns identified with the two Eberspächer diesel heaters in my 2010 Sprinter van, originally installed / imported from Germany. 1. Potential Non-Compliance with Emission Standards: A recent inspection…
Feb 22, 2021 · Electrical system
MY 2010 MERCEDES IS HAVING A SERIES OF ISSUES THAT IT SHOULD NOT BE HAVING AND THIS IS UNFAIR TO CONSUMERS, THERE SHOULD BE WAY MORE THEN 4 RECALLS LISTED ON THIS VEHICLE YEAR MAKE AND MODEL. I AM CURRENTLY EXPERIENCING A PROBLEM WITH MY CAR NOT STARTING FOR SOME ODD REASON AS MY KEY IS INSERTED INTO THE IGNITION MY…
Feb 22, 2021 · Electrical system
HEAD LIGHT ASSEMBLIES ON MY 2010 C300 ARE FAULTY THEY ARE DULLING SEVERELY BAD AND THE LIGHT BULBS ARE BURNING AND MELTING ON THE ASSEMBLY CAUSING A BURNING SMELL THIS IS A SAFETY HAZARD EVERYONE IS COMPLAINING FROM 2008-2010 THE BULBS ARE MELTING ONTO THE PLASTIC CAUSING THE HEADLIGHTS TO BLOW OUT AND THE CLIPS USED…
Sep 23, 2020 · Electronic stability control (ESC)
I HAVE A 2010 E350 WHILE DRIVING THE CAR IT THREW ITSELF INTO PARK , I WAS TRAVELING 5 MPH OR SO. IT DID IT A FEW TIMES ESPECIALLY WHEN COMING TO A STOP IN NEW YORK CITY , THIS IS DANGEROUS! THIS IS THE FIRST TIME TODAY IT'S HAPPENED AND IT HAPPENED ABOUT 4 TIMES TONIGHT , SCARY! , I CANNOT EXACTLY DUPLICATE WHEN OR…
Mar 11, 2020 · Air bags · 35,000 miles
HELLO ALL, I AM CURRENTLY DRIVING WITH A DEFECTIVE AIRBAG. I HAVE BEEN CONTACTED BY THE DAIMLER VANS RECALL RESOLUTION TEAM. THEY INSTRUCTED ME TO TAKE THE VEHICLE TO THE NEAREST SPRINTER REPAIR CENTER FOR THE BAG TO BE REPLACED FREE OF CHARGE. I EXPLAINED THAT THE NEAREST SERVICE CENTER WAS ST LOUIS MO WHICH HAPPENS…
Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received April 2, 2024.