Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.
2016 Mercedes-Benz Sprinter 2500 recalls
Steering: hydraulic power assist, hose, piping, and connections
NHTSA campaign 20V663000 · reported October 28, 2020 · Daimler Vans USA, LLC · 47,667 vehicles potentially affected
- The problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.
- The risk
- The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.
- The fix
- DVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began December 23, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this campaign is NV3LETULPE.
Air bags: frontal, driver side, inflator module
NHTSA campaign 19V003000 · reported January 8, 2019 · Daimler Vans USA, LLC · 71,301 vehicles potentially affected
- The problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the driver frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- The risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- The fix
- DVUSA will notify owners, and dealers will replace the front driver air bag module, free of charge. The recall is began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
Air bags: frontal, passenger side, inflator module
NHTSA campaign 19V004000 · reported January 8, 2019 · Daimler Vans USA, LLC · 88,388 vehicles potentially affected
- The problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- The risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- The fix
- DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
Equipment: other, labels
NHTSA campaign 18V113000 · reported February 15, 2018 · Daimler Vans USA, LLC · 17 vehicles potentially affected
- The problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles, equipped with folding seats (sales code S20). The unloaded vehicle weight (UVW) label on these incomplete vehicles may be incorrect.
- The risk
- The incorrect UVW label can result in final stage manufacturers exceeding the maximum vehicle weight once the vehicle is completed. A vehicle that exceeds its maximum weight has an increased risk of a crash.
- The fix
- DVUSA will notify owners, and dealers will replace the UVW label and inspect the vehicle to make sure that it is not overloaded, free of charge. The recall began on April 3, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
Equipment
NHTSA campaign 17V786000 · reported December 8, 2017 · Midwest Automotive Designs, LLC · 550 vehicles potentially affected
- The problem
- Midwest Automotive Designs, LLC (Midwest) is recalling certain Custom Vans and Camper Van recreational vehicles built on 2014-2017 Mercedes Benz Sprinter chassis and 2016-2017 RAM Promaster chassis. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
- The risk
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- The fix
- Midwest will notify owners, and dealers will replace the fire extinguisher with a different brand, free of charge. The recall began on December 11, 2017. Owners may contact Kidde customer service for their replacement extinguisher at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Equipment: other, labels
NHTSA campaign 17V650000 · reported October 16, 2017 · Daimler Vans USA, LLC · 2 vehicles potentially affected
- The problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles. The label on the B-pillar may state a higher maximum vehicle load capacity than the vehicle is designed for. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
- The risk
- If the load capacity information is incorrect on the label, the vehicle may be overloaded, increasing the risk of a crash.
- The fix
- DVUSA will notify owners, and dealers will check the label and replace it if necessary, free of charge. The recall began on December 15, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Power train: driveline, driveshaft
NHTSA campaign 17V592000 · reported September 22, 2017 · Daimler Vans USA, LLC · 109 vehicles potentially affected
- The problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Sprinter 2500/3500 vehicles. The affected vehicles were manufactured without a driveshaft catch strap, allowing a loose driveshaft to strike the fuel tank.
- The risk
- A loose driveshaft may strike and puncture the gas tank, resulting in a fuel leak, increasing the risk of a fire.
- The fix
- DVUSA will notify owners, and dealers will install the missing catch strap for the driveshaft, free of charge. Daimler issued an interim notification to owners on November 17, 2017. The recall began on December 21, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Equipment: other, labels
NHTSA campaign 17V364000 · reported June 5, 2017 · Daimler Vans USA, LLC · 1,257 vehicles potentially affected
- The problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vehicles equipped with reinforced front axles. The affected vehicles have tire labels on the B-pillar that list a tire pressure that is too low.
- The risk
- Operating the vehicle with low front tire pressures may result in tire damage, increasing the risk of a crash.
- The fix
- DVUSA will notify owners, Freightliner Sprinter and Mercedes-Benz dealers will check and replace the tire label, as necessary, free of charge. The recall began on August 5, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Power train: driveline, driveshaft
NHTSA campaign 17V149000 · reported March 7, 2017 · Daimler Vans USA, LLC · 892 vehicles potentially affected
- The problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles and Freightliner Sprinter 2500 and 3500 vehicles. The bracket for the center support bearing of the drive shaft may not have been properly welded.
- The risk
- If the event of a crash, the bracket may detach and the drive shaft may damage the fuel system, increasing the risk of a fire.
- The fix
- DVUSA will notify owners and dealers will install three additional rivets to secure the bracket, free of charge. Interim notices informing owners of the safety risk were mailed on May 5, 2017. The recall began on July 7, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Air bags
NHTSA campaign 17V093000 · reported February 10, 2017 · Daimler Vans USA, LLC · 15,338 vehicles potentially affected
- The problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans. These vehicles were manufactured without a reinforcement plate and protective bracket on the air bag control unit. As a result, the air bag control unit may not remain functional after the initial impact, possibly preventing additional air bags from deploying in response to a secondary impact.
- The risk
- If additional air bags do not deploy as intended, the occupants are at an increased risk of injury.
- The fix
- DVUSA will notify owners, and dealers will install a reinforcement plate and protective bracket around the air bag control unit, free of charge. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Seat belts: front, anchorage
NHTSA campaign 16V853000 · reported November 28, 2016 · Midwest Automotive Designs, LLC · 28 vehicles potentially affected
- The problem
- Midwest Automotive Designs, LLC (Midwest) is recalling certain model year 2016 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2016, to September 30, 2016, equipped with certain left side seat adjusters, model number 486077 manufactured by Atwood. The affected seat adjusters may allow the seats to move in the event of a crash. As such, these adjusters fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages", and 207 "Seating Systems."
- The risk
- If the seat moves in the event of a crash, the seat occupant would be at an increased risk of injury.
- The fix
- Midwest will notify owners, and dealers will replace the left slide track, free of charge. The recall began on December 22, 2016. Owners may contact Midwest customer service at 1-574-522-4878.
Seat belts: rear/other
NHTSA campaign 16V670000 · reported September 15, 2016 · Daimler Vans USA, LLC · 271 vehicles potentially affected
- The problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2016 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vehicles manufactured March 1, 2016, to May 31, 2016. The bolts connecting the lower seat belt connection to the rear bench seat may not have been properly tightened.
- The risk
- If the bolts were not properly tightened, the seat belt may fail to secure the seat occupant in the event of a crash.
- The fix
- DVUSA will notify owners, and Sprinter dealers will inspect the connecting bolts, tightening them as necessary, free of charge. The recall began on November 18, 2016. Owners may contact DVUSA customer service at 1-877-762-8267.
Structure: body, roof and pillars
NHTSA campaign 16V351000 · reported May 24, 2016 · Daimler Vans USA, LLC · 3 vehicles potentially affected
- The problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles manufactured May 31, 2015, to April 30, 2016, and 2015-2016 Freightliner Sprinter 2500 and 3500 vehicles manufactured May 1, 2015, to April 30, 2016. The affected vehicles are configured to have super-high roofs, but may not be equipped with the required crash pads.
- The risk
- If the required crash pads are missing, it can increase the risk of injury to a front passenger seat occupant if they are unbelted.
- The fix
- DVUSA will notify owners, and dealers will install the required crash-pads, free of charge. The recall began on August 11, 2016. Owners may contact DVUSA customer service at 1-877-762-8267.
Structure: body
NHTSA campaign 16V261000 · reported April 29, 2016 · Daimler Vans USA, LLC · 55 vehicles potentially affected
- The problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes Benz and Freightliner Sprinter 2500 and 3500 vehicles manufactured April 1, 2015, to October 31, 2015. The affected vehicles may have had multiple layers of paint applied, and as a result, in a crash, the windows may separate from the vehicle when the outer layer of paint peels from the layer below.
- The risk
- If the windows separate from the vehicle in a crash, the occupants are at a greater risk of injury.
- The fix
- DVUSA will notify owners, and dealers will remove the windows and inspect the paintwork, repainting the vehicles as necessary, free of charge. This recall began August 4, 2016. Owners may contact DVUSA customer service at 1-770-705-2070.
Equipment: other, labels
NHTSA campaign 16V093000 · reported February 18, 2016 · Daimler Vans USA, LLC · 2,278 vehicles potentially affected
- The problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vans manufactured April 29, 2015, to December 15, 2015. The affected vehicles have a tire pressure label that incorrectly states a higher maximum load capacity than the vehicle is designed for.
- The risk
- The vehicle may be overloaded if loaded to the incorrect weight shown on the label, possibly resulting in axle or tire failure, increasing the risk of a crash.
- The fix
- DVUSA will notify owners, and Mercedes-Benz and Freightliner dealers will replace the incorrect tire pressure label, free of charge. The recall began March 2016. Owners may contact DVUSA customer service at 1-877-762-8267.
What owners report
Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.
Aug 14, 2026 · Structure
The door latch and or roller failed which prevents the door from closing properly. Since the door does not close all the way, there is the risk that it opens while driving. This is a recurring issue I have on this vehicle and triggered a lemon-law buyback.
Jun 16, 2025 · Steering
The power steering system lost it's fluid and pump is cavitating. It's available for inspection. The vehicles can be steered at the moment, but if it were to fail completely, it could cause loss of control at highway speeds. The problem is ongoing but hasn't been presented to a dealer or independent service center…
Jul 29, 2024 · Exterior lighting
The primary issue is the seal on the air conditioning unit, which is on top of the Sprinter van. Prior to purchasing it, we read multiple reviews that the seal breaks frequently and water pours into the cabin. It is a known defect and quite prevalent. Whenever we drive through rain and the seal is intact, we get drips…
Jan 23, 2024 · Wheels
Had 2 rims develop cracks causing loss of air pressure in tires. 1st occurred at approx. 45000 miles (2019), 2nd occurred at 110000 (2023). Both failures occurred to area of rim where welds to lock in center (with lug holes) on outer rim (where tire sits) are situated. Both failures manifested as small air leak then…
Jul 17, 2023 · Engine
The check engine light came on in the Sprinter van. There is a Hissing noise coming from the engine when accelerating. The Sprinter van loses speed when on the highway. The vehicle could not keep up with traffic on the road. The Mercedes Benz dealer, Ft. Mitchell, Kentucky has inspected the vehicle and stated that it…
Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received August 14, 2026.