Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.
2014 Mercedes-Benz Sprinter 2500 recalls
Air bags: frontal, passenger side, inflator module
NHTSA campaign 19V004000 · reported January 8, 2019 · Daimler Vans USA, LLC · 88,388 vehicles potentially affected
- The problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- The risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- The fix
- DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
Equipment
NHTSA campaign 17V786000 · reported December 8, 2017 · Midwest Automotive Designs, LLC · 550 vehicles potentially affected
- The problem
- Midwest Automotive Designs, LLC (Midwest) is recalling certain Custom Vans and Camper Van recreational vehicles built on 2014-2017 Mercedes Benz Sprinter chassis and 2016-2017 RAM Promaster chassis. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
- The risk
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- The fix
- Midwest will notify owners, and dealers will replace the fire extinguisher with a different brand, free of charge. The recall began on December 11, 2017. Owners may contact Kidde customer service for their replacement extinguisher at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Air bags
NHTSA campaign 17V093000 · reported February 10, 2017 · Daimler Vans USA, LLC · 15,338 vehicles potentially affected
- The problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans. These vehicles were manufactured without a reinforcement plate and protective bracket on the air bag control unit. As a result, the air bag control unit may not remain functional after the initial impact, possibly preventing additional air bags from deploying in response to a secondary impact.
- The risk
- If additional air bags do not deploy as intended, the occupants are at an increased risk of injury.
- The fix
- DVUSA will notify owners, and dealers will install a reinforcement plate and protective bracket around the air bag control unit, free of charge. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Air bags: frontal, driver side, inflator module
NHTSA campaign 16V077000 · reported February 10, 2016 · Daimler Vans USA, LLC · 136,361 vehicles potentially affected
- The problem
- Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1, 2014. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
- The risk
- In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
- The fix
- Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Van's customer service at 1-877-762-8267. Dodge owners may contact Fiat Chrysler customer service at 1-800-853-1403.
Engine and engine cooling: engine, diesel
NHTSA campaign 14V764000 · reported December 1, 2014 · Mercedes-Benz USA, LLC - DBA Sprinter · 8,279 vehicles potentially affected
- The problem
- Mercedes-Benz USA, LLC - DBA Sprinter (Mercedes) is recalling certain model year 2014-2015 Sprinter 2500, and Sprinter 3500 vehicles manufactured February 28, 2014, to November 21, 2014. In the affected vehicles, oil may leak from around the chain tensioner gasket area.
- The risk
- Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.
- The fix
- Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on December 19, 2014. Owners may contact Mercedes customer service at 1-877-762-8267. Mercedes' number for this recall is 2014120003.
Structure
NHTSA campaign 14V677000 · reported October 28, 2014 · Morgan Olson Corporation · 100 vehicles potentially affected
- The problem
- Morgan Olson Corporation (Morgan Olson) is recalling certain model year 2014 Sprinter 2500 vehicles manufactured May 30, 2014, to August 1, 2014. The affected vehicles may have an aluminum document holder installed in the cab side of the load area partition that an unbelted occupant may strike in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 201, "Occupant Protection in Interior Impact."
- The risk
- If the vehicle is involved in a crash, an unbelted occupant may strike the document holder, increasing their risk of injury.
- The fix
- Morgan Olson will notify owners, and dealers will relocate the document holder, free of charge. The recall began on December 4, 2014. Owners may contact Morgan Olson customer service at 1-800-262-3437.
What owners report
Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.
Jul 14, 2025 · Electrical system · 223,000 miles
Odometer Fraud. The contact purchased a 2014 Mercedes-Benz Sprinter 2500. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 70,000 and at the time of registration, it…
Dec 9, 2024 · Engine · 131,000 miles · fire reported
The contact owned a 2014 Mercedes-Benz Sprinter 2500. The contact stated while driving at an undisclosed speed, a loud pop was heard, and noticed there was smoke coming from the engine with the check engine warning light illuminated. The contact was a Sprinter van driver. The contact pulled the vehicle over and had…
Jun 11, 2023 · Vehicle speed control
The van won’t throttle when requested and will lose power going uphill. I can set the cruise at 70 but the van will only accelerate to 55 to 65. When going uphill it will drop all the way to 45 mph with no ability to accelerate. Mercedes in Missoula has looked at it and said it’s the way the new update “fixed” the…
Apr 27, 2023 · Engine · 177,000 miles
The contact 2014 Mercedes-Benz Sprinter 2500. The contact stated that the vehicle lost motive power while driving approximately 65 MPH. The check engine warning light was illuminated. The vehicle veered to the side of the roadway. The vehicle was able to be restarted; however, while the accelerator pedal was…
Feb 13, 2023 · Unknown or other
Ever since I bought the vehicle, I have had to take it in usually multiple times a year to the dealership. Because water randomly dumps into the vehicle on the passengers from the roof AC unit.! On one occasion going down the highway at night it dumped water on a newborn baby in a car seat causing us to pull off onto…
Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received July 14, 2025.