Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.
2023 Mercedes-Benz Sprinter 2500 recalls
Structure: frame and members
NHTSA campaign 25V725000 · reported October 24, 2025 · Daimler Vans USA, LLC · 366 vehicles potentially affected
- The problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter 2500 vehicles. The right longitudinal frame member may not be reinforced properly, decreasing the structural integrity of the third-row seats.
- The risk
- Third-row seats with inadequate strength may fail to protect occupants, increasing the risk of injury in a crash.
- The fix
- Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 17, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RASCHW. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 31, 2025.
Suspension: rear, springs, leaf spring assembly, u-bolt, leaf spring to axle
NHTSA campaign 24V517000 · reported July 9, 2024 · Daimler Vans USA, LLC · 1,232 vehicles potentially affected
- The problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter vehicles. The spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position.
- The risk
- An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.
- The fix
- Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB.
Electrical system: wiring
NHTSA campaign 24V225000 · reported March 24, 2024 · Daimler Vans USA, LLC · 99 vehicles potentially affected
- The problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. A 12-Volt ground connection may not be secured properly, which can result in the ground connection overheating and a loss of drive power.
- The risk
- An overheated ground connection can increase the risk of a fire, and a loss of drive power can increase the risk of a crash.
- The fix
- Dealers will inspect and repair the 12-Volt ground connection, as necessary free of charge. Owner notification letters were mailed May 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HVERSL.
Electrical system: wiring
NHTSA campaign 24V166000 · reported March 1, 2024 · Daimler Vans USA, LLC · 828 vehicles potentially affected
- The problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. The main wiring harness may chafe against the drive shaft and short circuit, which can result in a loss of drive power, power steering, and brake system control.
- The risk
- A short circuit increases the risk of a fire. In addition, a loss of drive power, power steering, and brake system control increases the risk of a crash.
- The fix
- Dealers will inspect the routing of the main wiring harness and correct it, as necessary, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BEFHAU.
Structure: critical fasteners
NHTSA campaign 23V876000 · reported December 21, 2023 · Daimler Vans USA, LLC · 387 vehicles potentially affected
- The problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.
- The risk
- A detached partition wall can increase the risk of injury.
- The fix
- Dealers will inspect and secure the partition wall as necessary, free of charge. Owner notification letters are expected to be mailed February 16, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TREWAN.
Suspension: front
NHTSA campaign 23V849000 · reported December 15, 2023 · Daimler Vans USA, LLC · 33 vehicles potentially affected
- The problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. The front left suspension strut bolt may not be secured properly, which can result in a loss of steering control.
- The risk
- A loss of steering control can increase the risk of a crash.
- The fix
- Dealers will inspect the front left suspension strut bolt connection and repair the body contact surface as necessary, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDDOR.
Structure: body
NHTSA campaign 23V806000 · reported December 1, 2023 · Daimler Vans USA, LLC · 131 vehicles potentially affected
- The problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.
- The risk
- An insufficiently bonded window can detach during a crash, and objects secured to an insufficiently bonded interior lashing rail can detach, increasing the risk of injury.
- The fix
- Dealers will inspect the paint adhesion and repair it as necessary, free of charge. Depending on the extent of any damage, DVUSA may offer to repurchase the vehicle. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LACKHA.
What owners report
Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.
Oct 11, 2026 · Power train
The High-Pressure Fuel Pump (HPFP) and corresponding fuel delivery pressure regulator/sensors have suffered an internal mechanical failure. The system intermittently fails to maintain commanded rail pressure, leading to critical engine cylinder misfires (P0302, P0304) and severe long-term fuel adaptation breaches…
Oct 8, 2026 · Engine
The ECM harness was wired too close to a sharp metal piece within the engine bay, the clip MBZ uses to secure it was insufficient to hold it back, the thick wiring harness got caught on the metal piece and overtime got cut deeply causing a short with thermal issues spreading to other components, the wiring harness…
Jul 3, 2026 · Electrical system · fire reported
On January 19, 2026, my neighbors / daughter noticed smoke was coming from under the van that had been parked for over 3 hours. Shortly after, he confirmed the van had caught fire. I asked him to call the fire department.
Mar 24, 2026 · Unknown or other
In August 2025, I had taken the van for a drive to charge things up, got home, put it in park and parked it in my driveway, which has a mild slope. ~ 30 seconds - 1 minute after me leaving the vehicle, it rolled backward out of the driveway, across a busy street and 1/4 into my neighbors yard. I was mortified, there…
Nov 21, 2025 · Wheels
2023 Sprinter van jack was pulled out for the first time to be used last week and found to be unsafe. The jack base is crowned in center, the edges flare upwards and large gouge/groove in metal base, causing the jack to noticeably wobble and rock in manner that it is unsafe to use, fear of jack tilting and dropping…
Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received October 11, 2026.