Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.
2024 Mercedes-Benz Sprinter 2500 recalls
Structure: frame and members
NHTSA campaign 25V725000 · reported October 24, 2025 · Daimler Vans USA, LLC · 366 vehicles potentially affected
- The problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter 2500 vehicles. The right longitudinal frame member may not be reinforced properly, decreasing the structural integrity of the third-row seats.
- The risk
- Third-row seats with inadequate strength may fail to protect occupants, increasing the risk of injury in a crash.
- The fix
- Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 17, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RASCHW. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 31, 2025.
Structure: frame and members
NHTSA campaign 25V609000 · reported September 12, 2025 · Daimler Vans USA, LLC · 4 vehicles potentially affected
- The problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles. The longitudinal frame members may not be reinforced properly.
- The risk
- Frame members with inadequate strength may reduce the vehicle's performance in a crash, increasing the risk of injury.
- The fix
- Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VVS3LAENGST. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 19, 2025.
Parking brake
NHTSA campaign 25V135000 · reported February 28, 2025 · Daimler Vans USA, LLC · 88 vehicles potentially affected
- The problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter vehicles. The parking brake cable bracket welds may fail and disengage the parking brake. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems."
- The risk
- Parking brake failure can result in a vehicle rollaway, increasing the risk of a crash.
- The fix
- Dealers will inspect and repair the parking brake cable bracket as necessary, free of charge. Owner notification letters were mailed April 30, 2025. Owners may contact DVUSA customer service at 877-762-8267. DVUSA's number for this recall is VS3HALHAN.
Suspension: rear, springs, leaf spring assembly, u-bolt, leaf spring to axle
NHTSA campaign 24V517000 · reported July 9, 2024 · Daimler Vans USA, LLC · 1,232 vehicles potentially affected
- The problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter vehicles. The spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position.
- The risk
- An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.
- The fix
- Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB.
What owners report
Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.
Jun 27, 2026 · Seat belts
My vehicle was inspected and it was found that the seatbelt B-pillar anchor bolt was stripped at the factory. This problem seems widespread online.
Jun 17, 2026 · Unknown or other
Second alternator has gone bad twice. Went to Van conversions in Utah and had system completely replaced
Apr 30, 2026 · Seat belts
I removed the drive side seat belt bolt in order to remove the pillar it is mounted to and found the bolt extremely hard to turn and ultimately somewhat stripped upon removal. The bolt remains defiant in re-installation procedure. The passenger side was removed without stripping but did attempt to cross-thread itself…
Apr 23, 2026 · Service brakes
2024 Mercedes-Benz Sprinter 2500 experienced unusually rapid brake, tire, and battery wear at low mileage. Front brakes required replacement at approximately 29,000 miles. Rear brakes were already worn low by approximately 37,000 miles. Rear tires required replacement by approximately 37,000 miles. Vehicle battery…
Mar 20, 2026 · Electrical system
Vehicle: 2024 Mercedes-Benz Sprinter VIN: […] Mileage: 148,000 The vehicle is experiencing a serious safety-related defect where the starter motor remains engaged even after the engine is turned off. This results in the starter continuing to run and stay powered, which can cause severe mechanical damage, overheating…
Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received June 27, 2026.