2024 Mercedes-Benz Sprinter 3500 recalls and problems

3 recalls and 3 owner complaints on file with NHTSA for the 2024 Mercedes-Benz Sprinter 3500.

3
recalls
3
owner complaints
0
complaints mentioning a crash
0
mentioning a fire

Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.

2024 Mercedes-Benz Sprinter 3500 recalls

Structure: frame and members

NHTSA campaign 25V609000 · reported September 12, 2025 · Daimler Vans USA, LLC · 4 vehicles potentially affected

The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles. The longitudinal frame members may not be reinforced properly.
The risk
Frame members with inadequate strength may reduce the vehicle's performance in a crash, increasing the risk of injury.
The fix
Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VVS3LAENGST. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 19, 2025.

Parking brake

NHTSA campaign 25V135000 · reported February 28, 2025 · Daimler Vans USA, LLC · 88 vehicles potentially affected

The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter vehicles. The parking brake cable bracket welds may fail and disengage the parking brake. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems."
The risk
Parking brake failure can result in a vehicle rollaway, increasing the risk of a crash.
The fix
Dealers will inspect and repair the parking brake cable bracket as necessary, free of charge. Owner notification letters were mailed April 30, 2025. Owners may contact DVUSA customer service at 877-762-8267. DVUSA's number for this recall is VS3HALHAN.

Suspension: rear, springs, leaf spring assembly, u-bolt, leaf spring to axle

NHTSA campaign 24V517000 · reported July 9, 2024 · Daimler Vans USA, LLC · 1,232 vehicles potentially affected

The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter vehicles. The spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position.
The risk
An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.
The fix
Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB.

Most reported problems

Areas named in owner complaints to NHTSA. One complaint can name several areas.

What owners report

Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.

Apr 1, 2026 · Tires · 5,000 miles

The contact owns a 2024 Mercedes-Benz Sprinter 3500 equipped with Kumho Tires, Tire Line: Crugen Premium, Tire Size: 215/85/R16, DOT Number: 1H23PLDV9. The contact stated that while driving 65 MPH with his wife and dog inside the vehicle, the contact heard an abnormally loud sound coming from the front passenger’s…

Jun 12, 2025 · Wheels

We purchased a new 2025 Jayco Melbourne and afterwards discovered the MBZ 3500 Chassis was a 2024.(6/19/2024) A 2025 MBZ 3500 chassis has a TPMS -factory installed system; 2024 no TPMS. I started to install an aftermarket TPMS and noted the tire valve stems were rubber. I couldn’t install the end cap sensors due to…

Sep 2, 2024 · Fuel/propulsion system

Tried to drive over Wolf Creek Pass in Colorado. About halfway up, the vehicle started losing power and eventually lost all power. The engine was running but even with the pedal to the floor it was totally unresponsive. This put us in a dangerous situation as I had to park on the side of the road with huge drop offs…

Sprinter 3500 model years compared

YearRecallsComplaintsCrashesFires
2021 16810
2022 6800
2023 61700
2024 3300

Across all years, the 2016 Sprinter 3500 has the most complaints (62). All Mercedes-Benz Sprinter 3500 years →

Questions

Does the 2024 Mercedes-Benz Sprinter 3500 have any recalls?
Yes. NHTSA lists 3 recalls for the 2024 Mercedes-Benz Sprinter 3500, the most recent reported on September 12, 2025 (Structure: frame and members). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2024 Mercedes-Benz Sprinter 3500?
Owners have filed 3 complaints with NHTSA. The most frequently reported area is fuel/propulsion system (1 complaints), followed by tires (1).
How many 2024 Mercedes-Benz Sprinter 3500 complaints mention a crash or fire?
0 of 3 complaints report a crash and 0 a fire; 0 injuries were reported in total. Complaints are unverified reports from owners.

Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received April 1, 2026.