Mercedes-Benz Sprinter 3500 recalls and problems by year
NHTSA lists 91 recalls and 345 owner complaints for the Mercedes-Benz Sprinter 3500 (model years 2007–2024). The most reported problem area is air bags (71 complaints), followed by service brakes (63 complaints). The 2019 model year has the most recalls (41).
| Model year | Recalls | Complaints | Crashes | Fires | |
|---|---|---|---|---|---|
| 2024 | 3 | 3 | 0 | 0 | |
| 2023 | 6 | 17 | 0 | 0 | |
| 2022 | 6 | 8 | 0 | 0 | |
| 2021 | 16 | 8 | 1 | 0 | |
| 2020 | 22 | 13 | 1 | 0 | |
| 2019 | 41 | 27 | 3 | 1 | |
| 2018 | 10 | 9 | 0 | 0 | |
| 2017 | 9 | 28 | 0 | 0 | |
| 2016 | 16 | 62 | 3 | 2 | |
| 2015 | 15 | 37 | 0 | 0 | |
| 2014 | 7 | 55 | 2 | 1 | |
| 2013 | 5 | 45 | 0 | 0 | |
| 2012 | 4 | 21 | 1 | 1 | |
| 2011 | 4 | 8 | 0 | 0 | |
| 2010 | 6 | 4 | 0 | 0 | |
| 2009 | 1 | 1 | 0 | 1 | |
| 2008 | 0 | 1 | 0 | 0 | |
| 2007 | 1 | 0 | 0 | 0 |
By complaints filed, the peak model years are 2016 (62), 2014 (55) and 2013 (45). Among model years at least two years old, the 2007 has the fewest complaints on file (0).
Most reported problem areas
What owners name in their complaints across all Mercedes-Benz Sprinter 3500 model years. A complaint can name more than one area.
| Problem area | Complaints | Model years | |
|---|---|---|---|
| Air bags | 71 | 12 of 18 | |
| Service brakes | 63 | 11 of 18 | |
| Vehicle speed control | 62 | 10 of 18 | |
| Electronic stability control (ESC) | 59 | 10 of 18 | |
| Electrical system | 41 | 12 of 18 |
Latest 8 of 91 recalls
| Recall | Date | Problem area | Model years | Vehicles |
|---|---|---|---|---|
| 25V609000 | Sep 12, 2025 | Structure: frame and members | 2024 | 4 |
| 25V135000 | Feb 28, 2025 | Parking brake | 2024 | 88 |
| 24V930000 | Dec 13, 2024 | Electrical system: instrument cluster/panel | 2019–2022 | 697 |
| 24V517000 | Jul 9, 2024 | Suspension: rear, springs, leaf spring assembly, u-bolt, leaf spring to axle | 2023–2024 | 1,232 |
| 24V225000 | Mar 24, 2024 | Electrical system: wiring | 2023 | 99 |
| 24V166000 | Mar 1, 2024 | Electrical system: wiring | 2023 | 828 |
| 23V876000 | Dec 21, 2023 | Structure: critical fasteners | 2019–2023 | 387 |
| 23V875000 | Dec 21, 2023 | Structure: critical fasteners | 2019–2021 | 3,739 |
Vehicles: the manufacturer's estimate of all vehicles potentially affected by the recall, across every model it covers. Each model-year page lists what its recalls fix.
Owners reported a crash in 11 complaints and a fire in 5 complaints; 10 people injured and 1 death are recorded in these reports. These are the owners' accounts, not findings of cause.
Complaint counts grow with how many cars were sold and how long they have been on the road; compare years with that in mind. Complaints are unverified owner reports.