2014 Mercedes-Benz Sprinter 3500 recalls and problems

7 recalls and 55 owner complaints on file with NHTSA for the 2014 Mercedes-Benz Sprinter 3500.

7
recalls
55
owner complaints
2
complaints mentioning a crash
1
mentioning a fire

Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.

2014 Mercedes-Benz Sprinter 3500 recalls

Electronic stability control (ESC): control module

NHTSA campaign 21V042000 · reported February 3, 2021 · Daimler Vans USA, LLC · 48,667 vehicles potentially affected

The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2012-2018 Mercedes Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles upfitted into campers or recreational vehicles. The Electronic Stability Control (ESC) unit may become disabled on these vehicles.
The risk
If ESC becomes disabled, vehicle driving stability may be impacted under certain driving conditions, increasing the risk of a crash.
The fix
DVUSA will notify owners, and dealers will replace the rear-wheel speed sensor with a more robust sensor, free of charge. DVUSA issued owners an interim notification on March 10, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NC3DREZAHA.

Air bags: frontal, passenger side, inflator module

NHTSA campaign 19V004000 · reported January 8, 2019 · Daimler Vans USA, LLC · 88,388 vehicles potentially affected

The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
The risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The fix
DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.

Equipment

NHTSA campaign 17V786000 · reported December 8, 2017 · Midwest Automotive Designs, LLC · 550 vehicles potentially affected

The problem
Midwest Automotive Designs, LLC (Midwest) is recalling certain Custom Vans and Camper Van recreational vehicles built on 2014-2017 Mercedes Benz Sprinter chassis and 2016-2017 RAM Promaster chassis. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The fix
Midwest will notify owners, and dealers will replace the fire extinguisher with a different brand, free of charge. The recall began on December 11, 2017. Owners may contact Kidde customer service for their replacement extinguisher at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

Air bags

NHTSA campaign 17V093000 · reported February 10, 2017 · Daimler Vans USA, LLC · 15,338 vehicles potentially affected

The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans. These vehicles were manufactured without a reinforcement plate and protective bracket on the air bag control unit. As a result, the air bag control unit may not remain functional after the initial impact, possibly preventing additional air bags from deploying in response to a secondary impact.
The risk
If additional air bags do not deploy as intended, the occupants are at an increased risk of injury.
The fix
DVUSA will notify owners, and dealers will install a reinforcement plate and protective bracket around the air bag control unit, free of charge. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

Air bags: frontal, driver side, inflator module

NHTSA campaign 16V077000 · reported February 10, 2016 · Daimler Vans USA, LLC · 136,361 vehicles potentially affected

The problem
Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1, 2014. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
The risk
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
The fix
Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Van's customer service at 1-877-762-8267. Dodge owners may contact Fiat Chrysler customer service at 1-800-853-1403.

Engine and engine cooling: engine, diesel

NHTSA campaign 14V764000 · reported December 1, 2014 · Mercedes-Benz USA, LLC - DBA Sprinter · 8,279 vehicles potentially affected

The problem
Mercedes-Benz USA, LLC - DBA Sprinter (Mercedes) is recalling certain model year 2014-2015 Sprinter 2500, and Sprinter 3500 vehicles manufactured February 28, 2014, to November 21, 2014. In the affected vehicles, oil may leak from around the chain tensioner gasket area.
The risk
Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.
The fix
Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on December 19, 2014. Owners may contact Mercedes customer service at 1-877-762-8267. Mercedes' number for this recall is 2014120003.

Equipment adaptive/mobility

NHTSA campaign 14V706000 · reported November 5, 2014 · Cummings Mobility Conversion & Supply · 34 vehicles potentially affected

The problem
Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.
The risk
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
The fix
Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.

Most reported problems

Areas named in owner complaints to NHTSA. One complaint can name several areas.

What owners report

Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.

Oct 16, 2026 · Engine and engine cooling · 181,810 miles

The contact owns a 2014 Mercedes-Benz Sprinter 3500. The contact stated that while driving at an undisclosed speed, the front exhaust pipe, including the catalytic converter, failed. A flow of unmitigated exhaust gas incinerated the wiring and fuel lines during operation. The dealer was contacted. The manufacturer was…

Feb 2, 2023 · Engine

THE FOLLOWING HAS BEEN SENT TO MERCEDES CORPORATE CUSTOMER SERVICE All of the following has started happening since an exhaust recall was done by Mercedes. In September 2022, we were driving cross country to Denver Colorado and enough codes piled up in the background that we went into limp mode in the middle of 70 MPH…

Aug 26, 2021 · Service brakes

received a recall for the ESP electronic stability control system inApril 2021, dealership made an appointment for May 2021. Then told me the reaper parts were not available, but would contact me asp, . Today, August 26th I checked to see why no notification, was told thy had the parts, but could not get to my project…

May 24, 2021 · Electronic stability control (ESC) · 28,000 miles

The contact owns a 2014 Mercedes-Benz Sprinter 3500. The contact stated while driving 60 mph, the rear wheel speed sensor failed causing the transmission to inadvertently downshift. The contact stated that the abs warning light was illuminated. The vehicle was taken to a local dealer to be diagnosed. The mechanic…

Mar 24, 2021 · Electrical system

WHEELE SPEED SENSOR PROBLEMS AND NEEDING REPLACED EVERY 3 4 MONTHS

Sprinter 3500 model years compared

YearRecallsComplaintsCrashesFires
2011 4800
2012 42111
2013 54500
2014 75521
2015 153700
2016 166232
2017 92800

Across all years, the 2016 Sprinter 3500 has the most complaints (62). All Mercedes-Benz Sprinter 3500 years →

Questions

Does the 2014 Mercedes-Benz Sprinter 3500 have any recalls?
Yes. NHTSA lists 7 recalls for the 2014 Mercedes-Benz Sprinter 3500, the most recent reported on February 3, 2021 (Electronic stability control (ESC): control module). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2014 Mercedes-Benz Sprinter 3500?
Owners have filed 55 complaints with NHTSA. The most frequently reported area is air bags (19 complaints), followed by service brakes (14).
How many 2014 Mercedes-Benz Sprinter 3500 complaints mention a crash or fire?
2 of 55 complaints report a crash and 1 a fire; 0 injuries were reported in total. Complaints are unverified reports from owners.

Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received October 16, 2026.