2017 Mercedes-Benz Sprinter 3500 recalls and problems

9 recalls and 28 owner complaints on file with NHTSA for the 2017 Mercedes-Benz Sprinter 3500.

9
recalls
28
owner complaints
0
complaints mentioning a crash
0
mentioning a fire

Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.

2017 Mercedes-Benz Sprinter 3500 recalls

Electronic stability control (ESC): control module

NHTSA campaign 21V042000 · reported February 3, 2021 · Daimler Vans USA, LLC · 48,667 vehicles potentially affected

The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2012-2018 Mercedes Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles upfitted into campers or recreational vehicles. The Electronic Stability Control (ESC) unit may become disabled on these vehicles.
The risk
If ESC becomes disabled, vehicle driving stability may be impacted under certain driving conditions, increasing the risk of a crash.
The fix
DVUSA will notify owners, and dealers will replace the rear-wheel speed sensor with a more robust sensor, free of charge. DVUSA issued owners an interim notification on March 10, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NC3DREZAHA.

Steering: hydraulic power assist, hose, piping, and connections

NHTSA campaign 20V663000 · reported October 28, 2020 · Daimler Vans USA, LLC · 47,667 vehicles potentially affected

The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.
The risk
The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.
The fix
DVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began December 23, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this campaign is NV3LETULPE.

Air bags: frontal, driver side, inflator module

NHTSA campaign 19V003000 · reported January 8, 2019 · Daimler Vans USA, LLC · 71,301 vehicles potentially affected

The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the driver frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
The risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The fix
DVUSA will notify owners, and dealers will replace the front driver air bag module, free of charge. The recall is began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.

Air bags: frontal, passenger side, inflator module

NHTSA campaign 19V004000 · reported January 8, 2019 · Daimler Vans USA, LLC · 88,388 vehicles potentially affected

The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
The risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The fix
DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.

Structure: body

NHTSA campaign 18V288000 · reported May 3, 2018 · Daimler Vans USA, LLC · 153 vehicles potentially affected

The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vehicles. These vehicles may be missing spot welds on the front side wall, connecting the door portal to the hinge reinforcements in the A-pillar area, possibly affecting vehicle strength in a crash.
The risk
If the missing welds affect body strength, there may be an increased risk of injury in the event of a crash.
The fix
DVUSA will notify owners, and dealers will inspect the vehicles and add any missing spot welds, free of charge. The recall began on July 2, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.

Equipment: other, labels

NHTSA campaign 18V113000 · reported February 15, 2018 · Daimler Vans USA, LLC · 17 vehicles potentially affected

The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles, equipped with folding seats (sales code S20). The unloaded vehicle weight (UVW) label on these incomplete vehicles may be incorrect.
The risk
The incorrect UVW label can result in final stage manufacturers exceeding the maximum vehicle weight once the vehicle is completed. A vehicle that exceeds its maximum weight has an increased risk of a crash.
The fix
DVUSA will notify owners, and dealers will replace the UVW label and inspect the vehicle to make sure that it is not overloaded, free of charge. The recall began on April 3, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.

Lane departure: assist

NHTSA campaign 17V804000 · reported December 14, 2017 · Daimler Vans USA, LLC · 2,177 vehicles potentially affected

The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles equipped with the Crosswind Assist function. In the event of strong crosswind, automatic brake interventions by the vehicle dynamics control system (ADAPTIVE ESP) might not be activated.
The risk
If Crosswind Assist system does not activate the automatic braking system as expected in the event of a strong crosswind, there would be an increased risk of a crash.
The fix
DVUSA will notify owners, and dealers will update the ESP control unit with corrected software, free of charge. The recall is expected to begin in January 2018. Owners may contact DVUSA customer service at 1-854-888-3214.

Equipment

NHTSA campaign 17V786000 · reported December 8, 2017 · Midwest Automotive Designs, LLC · 550 vehicles potentially affected

The problem
Midwest Automotive Designs, LLC (Midwest) is recalling certain Custom Vans and Camper Van recreational vehicles built on 2014-2017 Mercedes Benz Sprinter chassis and 2016-2017 RAM Promaster chassis. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The fix
Midwest will notify owners, and dealers will replace the fire extinguisher with a different brand, free of charge. The recall began on December 11, 2017. Owners may contact Kidde customer service for their replacement extinguisher at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

Tires: temporary/emergency spare tire

NHTSA campaign 17V742000 · reported November 21, 2017 · Daimler Vans USA, LLC · 773 vehicles potentially affected

The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vans. The spare tire holder under the vehicle may not be properly secured.
The risk
If the spare tire holder is not properly secured, the spare tire may separate from the vehicle and become a road hazard, increasing the risk of a crash.
The fix
DVUSA will notify owners and dealers will lift the spare tire holder completely and tighten the securing screws as necessary, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact DVUSA custom service at 1-854-888-3214.

Most reported problems

Areas named in owner complaints to NHTSA. One complaint can name several areas.

What owners report

Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.

Aug 20, 2026 · Wheels · 15,000 miles

The contact owns a 2017 Mercedes-Benz Sprinter 3500. The contact stated that while driving at an undisclosed speed, the front driver's side tire became deflated. The vehicle was driven to the dealer, where the contact was informed that the front driver's side rim was cracked. The contact was informed that the front…

Jun 15, 2026 · Air bags

The vehicle has swivel seats. When the driver’s seat swivel, it’s severed the wires, the control the SRS system.

Dec 23, 2024 · Fuel system, diesel · 325,000 miles

The contact owns a 2017 Mercedes-Benz M3CA76 Sprinter 3500. The contact stated while driving at approximately 65 MPH, the diesel purifier, Diesel Exhaust Fluid, DEF system, warning illuminated. The contact stated that the failure of the DEF system had occurred before the recent failure. The contact stated that the…

Dec 19, 2024 · Fuel system, diesel · 44,000 miles

The contact owns a 2017 Mercedes- Benz Sprinter 350. The contact stated that while driving at various highway speeds the warning message "DEF Is Low" had suddenly displayed and the vehicle went into "Limp Mode" causing the speed to suddenly reduce to 5 MPH. The vehicle was taken to the local dealer who diagnosed that…

Aug 25, 2023 · Structure · 49,500 miles

The contact owns a 2017 Mercedes-Benz Sprinter 3500. The contact stated while driving approximately 25 MPH, he had to brake abruptly, due to an animal crossing the roadway. Then he heard a loud sound coming from underneath the vehicle, when he took his foot off the brake. . The contact pulled over to the side of the…

Sprinter 3500 model years compared

YearRecallsComplaintsCrashesFires
2014 75521
2015 153700
2016 166232
2017 92800
2018 10900
2019 412731
2020 221310

Across all years, the 2016 Sprinter 3500 has the most complaints (62). All Mercedes-Benz Sprinter 3500 years →

Questions

Does the 2017 Mercedes-Benz Sprinter 3500 have any recalls?
Yes. NHTSA lists 9 recalls for the 2017 Mercedes-Benz Sprinter 3500, the most recent reported on February 3, 2021 (Electronic stability control (ESC): control module). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2017 Mercedes-Benz Sprinter 3500?
Owners have filed 28 complaints with NHTSA. The most frequently reported area is electronic stability control (esc) (7 complaints), followed by wheels (7).
How many 2017 Mercedes-Benz Sprinter 3500 complaints mention a crash or fire?
0 of 28 complaints report a crash and 0 a fire; 0 injuries were reported in total. Complaints are unverified reports from owners.

Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received August 20, 2026.