2015 Ram Promaster City recalls and problems

3 recalls and 27 owner complaints on file with NHTSA for the 2015 Ram Promaster City.

3
recalls
27
owner complaints
1
complaints mentioning a crash
0
mentioning a fire

Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.

2015 Ram Promaster City recalls

Equipment

NHTSA campaign 17V824000 · reported December 21, 2017 · Chrysler (FCA US LLC) · 61,791 vehicles potentially affected

The problem
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
The fix
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

Equipment: other, labels

NHTSA campaign 17V601000 · reported September 26, 2017 · Chrysler (FCA US LLC) · 11,288 vehicles potentially affected

The problem
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM ProMaster City vehicles. These vehicles have incorrect information on the tire placard including incorrect vehicle capacity weight, total number of occupants, tire pressure and/or "None" designation for the spare tire size when a full size spare tire is present. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
The risk
The incorrect tire placard can cause the operator to exceed the vehicle's weight capacity, or inflate the tires to an incorrect pressure, affecting vehicle handling, which can increase the risk of a crash.
The fix
Chrysler will notify owners, and dealers will replace the incorrect tire placard with a corrected one, free of charge. The recall began November 17, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T62.

Electrical system: software · Exterior lighting: brake lights

NHTSA campaign 16V253000 · reported April 28, 2016 · Chrysler (FCA US LLC) · 6,422 vehicles potentially affected

The problem
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."
The risk
Trailer brake lights that are inoperative can increase the risk of a crash.
The fix
Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S22.

Most reported problems

Areas named in owner complaints to NHTSA. One complaint can name several areas.

What owners report

Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.

Jan 2, 2025 · Power train · 100,000 miles

The contact owns a 2015 Ram Promaster City. The contact stated while operating the vehicle, the message "Service Hill Holder" remained illuminated, and the vehicle experienced harsh driving and would not properly shift into gear. The vehicle was taken to the local dealer who reprogrammed the PCM under NHTSA Campaign…

Apr 30, 2022 · Engine

Engine loss power, vehicle will completely shut down as if it did not have a battery, this has happed with in the last 6 months, vehicle will restart after a few minutes, engine light will come on, engine service transmission service and hill holder service warning on dash which has been service by dealer. This is a…

Oct 11, 2021 · Electrical system

Tcm module lost communication from the battery . Causing the car to shift to neutral at stop. Yes it was fixed in 2016 but not fixed correctly . The wires are still corroded . There was a transmission info light came on and went to limp mode

Sep 2, 2021 · Power train · 35,000 miles

The contact owns a 2015 Ram Promaster City. The contact stated while driving 70 MPH, the contact noticed that the fuel gauge on the instrument cluster was fluctuating. The contact also noticed that the vehicle had lost motive power and felt like the transmission was neutral. The contact attempted to depress the…

Jul 27, 2021 · Power train · 125,000 miles

The contact owns a 2015 Ram Pro Master City. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently shifted into neutral. The accelerator pedal became inoperable. The contact coasted the vehicle off the roadway. The vehicle was restarted and worked as designed. The check engine and…

Promaster City model years compared

YearRecallsComplaintsCrashesFires
2015 32710
2016 32500
2017 31901
2018 21601

Across all years, the 2015 Promaster City has the most complaints (27). All Ram Promaster City years →

Questions

Does the 2015 Ram Promaster City have any recalls?
Yes. NHTSA lists 3 recalls for the 2015 Ram Promaster City, the most recent reported on December 21, 2017 (Equipment). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2015 Ram Promaster City?
Owners have filed 27 complaints with NHTSA. The most frequently reported area is power train (15 complaints), followed by electrical system (11).
How many 2015 Ram Promaster City complaints mention a crash or fire?
1 of 27 complaints report a crash and 0 a fire; 0 injuries were reported in total. Complaints are unverified reports from owners.

Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received January 2, 2025.