2018 Ram Promaster City recalls and problems

2 recalls and 16 owner complaints on file with NHTSA for the 2018 Ram Promaster City.

2
recalls
16
owner complaints
0
complaints mentioning a crash
1
mentioning a fire

Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.

2018 Ram Promaster City recalls

Steering: rack and pinion

NHTSA campaign 18V149000 · reported March 6, 2018 · Chrysler (FCA US LLC) · 225 vehicles potentially affected

The problem
Chrysler (FCA US LLC) is recalling certain 2018 RAM ProMaster City vehicles. The gears within the hydraulic rack and pinion steering system may have a casting defect that can cause a crack and a loss of hydraulic steering fluid.
The risk
A hydraulic steering fluid leak may require additional sudden steering effort, increasing the risk of a crash.
The fix
Chrysler will notify owners, and dealers will inspect the steering gear housing, replacing any affected rack-and-pinion assembly, free of charge. The recall began March 13, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U23.

Equipment: other, labels

NHTSA campaign 18V129000 · reported February 22, 2018 · Chrysler (FCA US LLC) · 3,460 vehicles potentially affected

The problem
Chrysler (FCA US LLC) is recalling certain 2018 RAM ProMaster City vehicles. The Tire Placards on these vehicles may indicate the incorrect total number of occupants allowed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
The risk
If the tire placard indicates an incorrect seating capacity, the operator may overload the vehicle, which can cause tire failure, increasing the risk of a crash.
The fix
Chrysler will notify owners, and dealers will install a corrected tire placard, free of charge. The recall began March 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U17.

Most reported problems

Areas named in owner complaints to NHTSA. One complaint can name several areas.

What owners report

Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.

May 7, 2025 · Power train · 69,900 miles

The contact owns a 2018 Ram Promaster. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. Additionally, the engine seized, and the steering wheel seized. The vehicle was started, and the vehicle was driven to the…

Mar 8, 2025 · Engine

My vehicle has shut off on several occasions while driving. No oil or engine light appeared on, but my oil was very low. No ill or negative indicators came up whatsoever. The vehicle stopped in places which I was not able to stay or park at. Some people were honking because my vehicle was blocking traffic. I believe…

Jul 3, 2024 · Engine · 139,405 miles

The contact owns a 2018 Ram Promaster City. The contact stated that while driving at an undisclosed speed, the check engine warning light and the throttle control system warning light illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was unsure of the diagnostic results; however, the contact…

Apr 17, 2024 · Engine and engine cooling · 50,000 miles

The contact owns a 2018 Ram Promaster City. The contact stated while driving 35 MPH, the temperature gauge indicated that the engine was hot. The contact added coolant to the engine; however, the coolant was gone in less than two weeks. The contact then stated that while driving at various speeds, an abnormal knocking…

Sep 20, 2023 · Seat belts

The front passenger seat belt would not pull out to secure passengers. I took the vehicle to an independent service center to see about fixing the problem. They were unable to fix the device. I was traveling and could not get to my home dealer until I returned. I was unable to take any passengers in my vehicle for…

Promaster City model years compared

YearRecallsComplaintsCrashesFires
2015 32710
2016 32500
2017 31901
2018 21601
2019 1510
2020 2100
2021 3500

Across all years, the 2015 Promaster City has the most complaints (27). All Ram Promaster City years →

Questions

Does the 2018 Ram Promaster City have any recalls?
Yes. NHTSA lists 2 recalls for the 2018 Ram Promaster City, the most recent reported on March 6, 2018 (Steering: rack and pinion). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2018 Ram Promaster City?
Owners have filed 16 complaints with NHTSA. The most frequently reported area is engine (7 complaints), followed by electrical system (3).
How many 2018 Ram Promaster City complaints mention a crash or fire?
0 of 16 complaints report a crash and 1 a fire; 0 injuries were reported in total. Complaints are unverified reports from owners.

Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received May 7, 2025.