CarRecallDB

2021 Ram Promaster City recalls and problems

3 recalls and 5 owner complaints on file with NHTSA for the 2021 Ram Promaster City.

3
recalls
5
owner complaints
0
complaints mentioning a crash
0
mentioning a fire

Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.

2021 Ram Promaster City recalls

Exterior lighting: turn signal

NHTSA campaign 21V728000 · reported September 21, 2021 · Chrysler (FCA US, LLC) · 23,853 vehicles potentially affected

The problem
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk
The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.
The fix
Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.

Seat belts: rear/other, retractor · Seat belts: front, retractor · Seat belts

NHTSA campaign 21V699000 · reported September 9, 2021 · Chrysler (FCA US, LLC) · 10,372 vehicles potentially affected

The problem
Chrysler (FCA US, LLC) is recalling certain 2021 Ram ProMaster City and Ram ProMaster vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The risk
An unsecured child restraint system can increase the risk of injury during a crash.
The fix
Dealers will inspect and replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853- 1403. FCA US LLC's number for this recall is Y61.

Service brakes, hydraulic: antilock/traction control/electronic limited slip, control unit/module

NHTSA campaign 21V147000 · reported March 9, 2021 · Chrysler (FCA US, LLC) · 4 vehicles potentially affected

The problem
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Ram ProMaster City vehicles. The Anti-Lock Brake System (ABS) module may have internal damage, which could result in a loss of braking performance or autonomous braking functions.
The risk
The loss of braking performance or autonomous braking functions can increase the risk of a vehicle crash without prior warning.
The fix
FCA US, LLC will notify owners, and dealers will replace the ABS module, free of charge. The recall began on March 30, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403.

Most reported problems

Areas named in owner complaints to NHTSA. One complaint can name several areas.

What owners report

Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.

Dec 12, 2024 · Engine

Cracked cylinder head requiring full engine replacement at ~80,000 miles. Out of warranty. This is one of two vehicles, purchased at the same time from same dealer in 6/2021 with the same engine failure at ~80,000. Second vehicle is […] . It is likely that these two vehicles came off the assembly line fairly close to…

Dec 12, 2024 · Engine

Cracked cylinder head requiring full engine replacement at ~80,000 miles. Out of warranty. This is one of two vehicles, purchased at the same time from same dealer in 6/2021 with the same engine failure at ~80,000. Second vehicle is […] . It is likely that these two vehicles came off the assembly line fairly close to…

Apr 3, 2022 · Engine

Engine oil leak at the oil filter. The oil filter monting surface has a defect (not flat) allowing oil to push out. It is currently available for inspection, but it is scheduled to been seen by the dealer to be replaced under warranty. Safety - issue was noticed before enough damage was done to be unsafe. The leak was…

Dec 30, 2021 · Seat belts

The contact owns a 2021 Ram Promaster City. The contact had initially received a recall notice for NHTSA Campaign Number: 21V728000 (Exterior Lighting). He then called the dealer and was informed that there was an additional recall on the vehicle for NHTSA Campaign Number: 21V699000 (Seat Belts) however, the parts for…

Sep 20, 2021 · Equipment

Two instances of rooftop tent opening without human interaction. Incident 1 // 9-17-21: Vehicle was parked and the front drivers side latch (attached photo) opened due to gusts of wind. Incident 2 // 9-19-21: When driving approximately 65 mph (cruise control) on Interstate 40 in Arizona, the front passenger side latch…

Promaster City model years compared

YearRecallsComplaintsCrashesFires
2018 21601
2019 1510
2020 2100
2021 3500
2022 0201

Across all years, the 2015 Promaster City has the most complaints (27). All Ram Promaster City years →

Questions

Does the 2021 Ram Promaster City have any recalls?
Yes. NHTSA lists 3 recalls for the 2021 Ram Promaster City, the most recent reported on September 21, 2021 (Exterior lighting: turn signal). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2021 Ram Promaster City?
Owners have filed 5 complaints with NHTSA. The most frequently reported area is engine (3 complaints), followed by equipment (1).
How many 2021 Ram Promaster City complaints mention a crash or fire?
0 of 5 complaints report a crash and 0 a fire; 0 injuries were reported in total. Complaints are unverified reports from owners.

Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received December 12, 2024.