2 recalls and 1 owner complaint on file with NHTSA for the 2020 Ram Promaster City.
2
recalls
1
owner complaints
0
complaints mentioning a crash
0
mentioning a fire
Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.
2020 Ram Promaster City recalls
Exterior lighting: turn signal
NHTSA campaign 21V728000 · reported September 21, 2021 · Chrysler (FCA US, LLC) · 23,853 vehicles potentially affected
The problem
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk
The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.
The fix
Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.
Service brakes, hydraulic: antilock/traction control/electronic limited slip, control unit/module
NHTSA campaign 21V147000 · reported March 9, 2021 · Chrysler (FCA US, LLC) · 4 vehicles potentially affected
The problem
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Ram ProMaster City vehicles. The Anti-Lock Brake System (ABS) module may have internal damage, which could result in a loss of braking performance or autonomous braking functions.
The risk
The loss of braking performance or autonomous braking functions can increase the risk of a vehicle crash without prior warning.
The fix
FCA US, LLC will notify owners, and dealers will replace the ABS module, free of charge. The recall began on March 30, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
Most reported problems
Areas named in owner complaints to NHTSA. One complaint can name several areas.
Structure1
What owners report
Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.
Jun 15, 2022 · Structure · 10,000 miles
The contact owns a 2020 Ram Promaster City. The contact stated that after experiencing a flat tire, it was discovered that the spare tire could not be removed or released from the spare tire mounting section of the vehicle. The vehicle was taken to the local dealer who cut the tire storage section of the vehicle in…
Does the 2020 Ram Promaster City have any recalls?
Yes. NHTSA lists 2 recalls for the 2020 Ram Promaster City, the most recent reported on September 21, 2021 (Exterior lighting: turn signal). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2020 Ram Promaster City?
Owners have filed 1 complaint with NHTSA. The most frequently reported area is structure (1 complaints).
How many 2020 Ram Promaster City complaints mention a crash or fire?
0 of 1 complaints report a crash and 0 a fire; 0 injuries were reported in total. Complaints are unverified reports from owners.
Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received June 15, 2022.