2020 Ram Promaster recalls and problems

5 recalls and 42 owner complaints on file with NHTSA for the 2020 Ram Promaster.

5
recalls
42
owner complaints
3
complaints mentioning a crash
0
mentioning a fire

Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.

2020 Ram Promaster recalls

Equipment adaptive/mobility: wheelchair restraints/securement, latch/anchor

NHTSA campaign 25V876000 · reported December 17, 2025 · Rollx Vans · 86 vehicles potentially affected

The problem
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
The risk
An unsecured wheelchair can move during transit, increasing the risk of injury.
The fix
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

Engine and engine cooling: cooling system, radiator assembly

NHTSA campaign 25V720000 · reported October 23, 2025 · Chrysler (FCA US, LLC) · 300,691 vehicles potentially affected

The problem
Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
The risk
Electrical circuits that overheat increase the risk of a fire.
The fix
Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.

Back over prevention: sensing system, camera

NHTSA campaign 25V552000 · reported August 26, 2025 · Chrysler (FCA US, LLC) · 219,577 vehicles potentially affected

The problem
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
The risk
A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
The fix
Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.

Power train: automatic transmission, internal, park pawl

NHTSA campaign 23V301000 · reported April 27, 2023 · Chrysler (FCA US, LLC) · 165,503 vehicles potentially affected

The problem
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster vehicles equipped with a 62TE transmission. The park pawl may not fully engage the park gear due to debris inside the transmission.
The risk
A partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury.
The fix
Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44A.

Air bags

NHTSA campaign 20V374000 · reported June 25, 2020 · Chrysler (FCA US LLC) · 114 vehicles potentially affected

The problem
Chrysler (FCA US LLC) is recalling certain 2020 Ram Promaster vans and 1500 pickups. The affected vehicles may have an improperly crimped diffuser in the side curtain airbag which may result in the diffuser detaching from the inflator in the event of an air bag deployment.
The risk
In the event of a crash, if the diffuser detaches from the inflator during air bag deployment, the air bag may not inflate properly, increasing the risk of injury.
The fix
FCA US will notify owners, and dealers will replace the side curtain air bag assemblies, free of charge. The recall began July 16, 2020. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is W52.

Most reported problems

Areas named in owner complaints to NHTSA. One complaint can name several areas.

What owners report

Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.

Aug 10, 2026 · Engine and engine cooling · 36,000 miles

The contact owns a 2020 Ram Promaster 3500. The contact received notifications of NHTSA Campaign Numbers: 25V552000 (Back Over Prevention) and 25V720000 (Engine and Engine Cooling); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount…

Aug 8, 2026 · Electrical system

Related recall: NHTSA 25V720000 / Chrysler 67C — "The electrical circuit for the radiator fan may overheat." Fire/injury: No fire / no injuries; component overheated and burned/melted. Complaint narrative (paste this into the form) The radiator cooling fan on my 2020 Ram ProMaster 3500 (3.6L gasoline V6) repeatedly…

Jun 17, 2026 · Back over prevention

The rear backup camera is intermediate and does NOT provide a visible image 90% of the time. When the vehicle is in reverse the display reports a message, "Camera System Unavailable". The van doesn't have rear or side windows and makes it nearly impossible to safely backup the vehicle.

May 26, 2026 · Engine and engine cooling

The contact owns a 2020 Ram Promaster. The contact received notification of NHTSA Campaign Number: 25V720000 (Engine And Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for…

May 26, 2026 · Engine · 120,000 miles

The contact owns a 2020 Ram 3500. The contact stated that the vehicle, began to make a loud noise, and misfired. The vehicle was taken to the dealer where it was diagnosed with repaired; however the issue persisted. The vehicle was not taken for repairs again. The manufacturer was notified of the issue. The…

Promaster model years compared

YearRecallsComplaintsCrashesFires
2017 105723
2018 103840
2019 96020
2020 54230
2021 811113
2022 96811
2023 69505

Across all years, the 2021 Promaster has the most complaints (111). All Ram Promaster years →

Questions

Does the 2020 Ram Promaster have any recalls?
Yes. NHTSA lists 5 recalls for the 2020 Ram Promaster, the most recent reported on December 17, 2025 (Equipment adaptive/mobility: wheelchair restraints/securement, latch/anchor). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2020 Ram Promaster?
Owners have filed 42 complaints with NHTSA. The most frequently reported area is back over prevention (11 complaints), followed by power train (10).
How many 2020 Ram Promaster complaints mention a crash or fire?
3 of 42 complaints report a crash and 0 a fire; 2 injuries were reported in total. Complaints are unverified reports from owners.

Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received August 10, 2026.