2021 Ram Promaster recalls and problems

8 recalls and 111 owner complaints on file with NHTSA for the 2021 Ram Promaster.

8
recalls
111
owner complaints
1
complaints mentioning a crash
3
mentioning a fire

Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.

2021 Ram Promaster recalls

Equipment adaptive/mobility: wheelchair restraints/securement, latch/anchor

NHTSA campaign 25V876000 · reported December 17, 2025 · Rollx Vans · 86 vehicles potentially affected

The problem
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
The risk
An unsecured wheelchair can move during transit, increasing the risk of injury.
The fix
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

Engine and engine cooling: cooling system, radiator assembly

NHTSA campaign 25V720000 · reported October 23, 2025 · Chrysler (FCA US, LLC) · 300,691 vehicles potentially affected

The problem
Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
The risk
Electrical circuits that overheat increase the risk of a fire.
The fix
Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.

Back over prevention: sensing system, camera

NHTSA campaign 25V552000 · reported August 26, 2025 · Chrysler (FCA US, LLC) · 219,577 vehicles potentially affected

The problem
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
The risk
A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
The fix
Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.

Structure: body, door · Seats: mid/rear assembly · Equipment: other, labels

NHTSA campaign 24V416000 · reported June 6, 2024 · Chrysler (FCA US, LLC) · 266 vehicles potentially affected

The problem
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Ram Promaster vehicles. The vehicles are missing a side door beam, and the tire placard contains incorrect seating capacity information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 110, "Tire Selection and Rims."
The risk
A missing side door beam may not provide adequate occupant protection in a crash, increasing the risk of injury. Incorrect seating capacity information can result in an improperly loaded vehicle, increasing the risk of injury in a crash.
The fix
Dealers will install a door beam and apply an overlay label, free of charge. Owner notification letters were mailed August 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 53B.

Electronic stability control (ESC)

NHTSA campaign 24V290000 · reported April 25, 2024 · Chrysler (FCA US, LLC) · 2 vehicles potentially affected

The problem
Chrysler (FCA US, LLC) is recalling certain 2021 Ram Promaster vehicles. An insecure ground connection may cause the electronic stability control (ESC) to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
The risk
Driving with an inoperative electronic stability control system can increase the risk of a crash.
The fix
Dealers will tighten the ground nut assembly, free of charge. All affected vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 43B.

Exterior lighting · Electrical system: wiring

NHTSA campaign 24V197000 · reported March 14, 2024 · Chrysler (FCA US, LLC) (Stellantis) · 12,375 vehicles potentially affected

The problem
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2021-2022 Ram ProMaster vehicles. The wiring harness may have a poor connection, which can cause the left taillight and left turn signal to become inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk
An inoperative left turn signal may not notify other drivers of a turning vehicle, and an inoperative left taillight can reduce the vehicle's visibility to other drivers. Both scenarios can increase the risk of a crash.
The fix
Dealers will inspect and replace the harness, as necessary free of charge. Owner notification letters were mailed February 20, 2025. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 21B.

Power train: automatic transmission, internal, park pawl

NHTSA campaign 23V301000 · reported April 27, 2023 · Chrysler (FCA US, LLC) · 165,503 vehicles potentially affected

The problem
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster vehicles equipped with a 62TE transmission. The park pawl may not fully engage the park gear due to debris inside the transmission.
The risk
A partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury.
The fix
Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44A.

Seat belts: rear/other, retractor · Seat belts: front, retractor · Seat belts

NHTSA campaign 21V699000 · reported September 9, 2021 · Chrysler (FCA US, LLC) · 10,372 vehicles potentially affected

The problem
Chrysler (FCA US, LLC) is recalling certain 2021 Ram ProMaster City and Ram ProMaster vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The risk
An unsecured child restraint system can increase the risk of injury during a crash.
The fix
Dealers will inspect and replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853- 1403. FCA US LLC's number for this recall is Y61.

Most reported problems

Areas named in owner complaints to NHTSA. One complaint can name several areas.

What owners report

Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.

Oct 9, 2026 · Fuel/propulsion system

We have a 2021 Ram Promaster 1500 Winnebago Pocket Solis. We smelled gasoline while loading up gear for a trip. Upon inspection we saw that gasoline was leaking at the seal of the gas tank. We have taken it to the local Ram dealership that confirmed it is leaking at the cold weld of the gasoline tank. Unfortunately…

Sep 24, 2026 · Power train

My 2021 Ram ProMaster experienced transmission failure and became inoperable. It is subject to Safety Recall 44A/NHTSA 23V-301 involving the 62TE transmission. Before going to Ram, an independent repair facility removed the transmission pan and documented burnt fluid and substantial metallic debris/shavings. The van…

Sep 7, 2026 · Fuel/propulsion system

The fuel tank is leaking where the fuel tube goes into the tank. The seal starts to leak and they do not make a replacement seal, you have to replace the entire fuel tank. This is the 2nd Promaster van that I have had and the 2nd time this has happened. This is dangerous to have fuel leaking from the front of the…

Aug 17, 2026 · Back over prevention

The contact owns a 2021 Ram Promaster 3500. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention). The vehicle was taken to the dealer; however, the dealer declined to complete the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a…

Aug 11, 2026 · Fuel/propulsion system

fuel tank leaking gasoline. vapors and liquid gasoline leaking from fuel tank

Promaster model years compared

YearRecallsComplaintsCrashesFires
2018 103840
2019 96020
2020 54230
2021 811113
2022 96811
2023 69505
2024 61101

Across all years, the 2021 Promaster has the most complaints (111). All Ram Promaster years →

Questions

Does the 2021 Ram Promaster have any recalls?
Yes. NHTSA lists 8 recalls for the 2021 Ram Promaster, the most recent reported on December 17, 2025 (Equipment adaptive/mobility: wheelchair restraints/securement, latch/anchor). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2021 Ram Promaster?
Owners have filed 111 complaints with NHTSA. The most frequently reported area is back over prevention (24 complaints), followed by unknown or other (21).
How many 2021 Ram Promaster complaints mention a crash or fire?
1 of 111 complaints report a crash and 3 a fire; 0 injuries were reported in total. Complaints are unverified reports from owners.

Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received October 9, 2026.