2024 Ram Promaster recalls and problems

6 recalls and 11 owner complaints on file with NHTSA for the 2024 Ram Promaster.

6
recalls
11
owner complaints
0
complaints mentioning a crash
1
mentioning a fire

Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.

2024 Ram Promaster recalls

Steering: electric power assist system

NHTSA campaign 26V621000 · reported September 29, 2026 · Chrysler (FCA US, LLC) · 265,512 vehicles potentially affected

The problem
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Ram 1500 Promaster, Ram 2500 Promaster, Ram 3500 Promaster, and 2024-2026 Ram 3500 Electric (EV) vehicles. Water may enter the electric power steering wiring harness, which can disable power steering assist.
The risk
A loss of power steering assist can increase the risk of a crash.
The fix
Dealers will inspect and replace the wiring harness and electronic power steering gear, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, are expected to be mailed November 17, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 92D. Vehicle Identification Numbers (VINs) involved in this recall will became searchable on NHTSA.gov on October 6, 2026.

Equipment adaptive/mobility: wheelchair restraints/securement, latch/anchor

NHTSA campaign 25V876000 · reported December 17, 2025 · Rollx Vans · 86 vehicles potentially affected

The problem
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
The risk
An unsecured wheelchair can move during transit, increasing the risk of injury.
The fix
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

Engine and engine cooling: cooling system, radiator assembly

NHTSA campaign 25V720000 · reported October 23, 2025 · Chrysler (FCA US, LLC) · 300,691 vehicles potentially affected

The problem
Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
The risk
Electrical circuits that overheat increase the risk of a fire.
The fix
Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.

Electrical system: propulsion system, traction motor, controller, software

NHTSA campaign 25V665000 · reported October 6, 2025 · Chrysler (FCA US, LLC) · 790 vehicles potentially affected

The problem
Chrysler (FCA US, LLC) is recalling certain 2024-2025 Ram ProMaster battery electric (BEV) vehicles. The electric drive module software may not effectively manage torque, which can result in a loss of drive power.
The risk
A loss of drive power increases the risk of a crash.
The fix
Dealers will update the software for the motor control processor, battery processor control module, integrated dual charge module, and electric vehicle control unit. Additionally, dealers will inspect and replace the electric drive module, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed October 30, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 98C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 16, 2025.

Back over prevention: sensing system, camera

NHTSA campaign 25V330000 · reported May 21, 2025 · Chrysler (FCA US, LLC) · 235,640 vehicles potentially affected

The problem
Chrysler (FCA US, LLC) is recalling certain 2022-2025 Ram ProMaster vehicles. A software error in the security gateway module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk
A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
The fix
Dealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 40C.

Structure: body, door · Seats: mid/rear assembly · Equipment: other, labels

NHTSA campaign 24V416000 · reported June 6, 2024 · Chrysler (FCA US, LLC) · 266 vehicles potentially affected

The problem
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Ram Promaster vehicles. The vehicles are missing a side door beam, and the tire placard contains incorrect seating capacity information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 110, "Tire Selection and Rims."
The risk
A missing side door beam may not provide adequate occupant protection in a crash, increasing the risk of injury. Incorrect seating capacity information can result in an improperly loaded vehicle, increasing the risk of injury in a crash.
The fix
Dealers will install a door beam and apply an overlay label, free of charge. Owner notification letters were mailed August 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 53B.

Most reported problems

Areas named in owner complaints to NHTSA. One complaint can name several areas.

What owners report

Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.

Jun 18, 2026 · Steering

Elections power steering failed and could not steer . Corrosion on plugs ram had to replace every part of power stering

Jun 18, 2026 · Forward collision avoidance

I feel unsafe and frustrated, the vehicle is experiencing, frequent uncommanded braking events, false activations of the automatic emergency braking system and lane keeping warnings with random self steering adjustments.I have reported this to my Ram service center in Shakopee, MN multiple times. They stated that…

Jun 11, 2026 · Unknown or other

I need to file a complaint because there is no fix available for this and the recall has been in place for almost 9 months - i have been unable to rent or sell or use this vehicle with the open recall that there's no fix in place for. I heard that Stellantis (FCS USA) had said that these vehicles that were outfitted…

Jun 2, 2026 · Electrical system · fire reported

The vehicle experienced a thermal event that was caused by a defective fan motor. The vehicle has been inspected by stellantis and a third party investigator. Report attached

May 7, 2026 · Forward collision avoidance

Adaptive Cruise Control (ACC) randomly quits working, produces a yellow warning light and digital message saying it has failed and service required. This failure happens at completely random times and last for hours to days and then randomly starts working again. This began happening after purchase in 2024 and was…

Promaster model years compared

YearRecallsComplaintsCrashesFires
2021 811113
2022 96811
2023 69505
2024 61101
2025 5600
2026 5200

Across all years, the 2021 Promaster has the most complaints (111). All Ram Promaster years →

Questions

Does the 2024 Ram Promaster have any recalls?
Yes. NHTSA lists 6 recalls for the 2024 Ram Promaster, the most recent reported on September 29, 2026 (Steering: electric power assist system). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2024 Ram Promaster?
Owners have filed 11 complaints with NHTSA. The most frequently reported area is electrical system (3 complaints), followed by engine (3).
How many 2024 Ram Promaster complaints mention a crash or fire?
0 of 11 complaints report a crash and 1 a fire; 0 injuries were reported in total. Complaints are unverified reports from owners.

Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received June 18, 2026.