Filed by Volkswagen Group of America, Inc. on February 12, 2025; 6 model-year listings affected.
Back over prevention: software
NHTSA campaign 25V082000 · reported February 12, 2025 · Volkswagen Group of America, Inc. · 29,569 vehicles potentially affected
- The problem
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2024 Tiguan, 2023 Arteon, and 2024-2025 Audi Q3 vehicles. An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- The risk
- A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
- The fix
- Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed to Audi owners April 3, 2024, and Volkswagen owners November 18, 2025.Volkswagen owners will receive a second notice once remedy parts become available. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Volkswagen) 91NY and (Audi) 90AV.
Whether a particular car is included depends on its build date: check its VIN at nhtsa.gov/recalls.