Filed by Chrysler (FCA US, LLC) on May 8, 2025; 2 model-year listings affected.
Electrical system: instrument cluster/panel · Power train: automatic transmission, gear position indication (prndl)
NHTSA campaign 25V297000 · reported May 8, 2025 · Chrysler (FCA US, LLC) · 778 vehicles potentially affected
- The problem
- Chrysler (FCA US, LLC) is recalling certain Ram 2500 and Ram 3500 vehicles equipped with a 3.5" cluster and column shifter. A software error may cause the gear selection display to be inaccurate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
- The risk
- An inaccurate gear selection display may mislead the driver as to what gear is actually selected, leading to unexpected vehicle movement and increasing the risk of a crash.
- The fix
- Dealers will update the cluster software, free of charge. Owner notification letters were mailed May 22, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 36C.
Whether a particular car is included depends on its build date: check its VIN at nhtsa.gov/recalls.