Jeep Grand recall 25V472000: Seats: mid/rear assembly, head restraint

Filed by Chrysler (FCA US, LLC) on July 17, 2025; 4 model-year listings affected.

Seats: mid/rear assembly, head restraint

NHTSA campaign 25V472000 · reported July 17, 2025 · Chrysler (FCA US, LLC) · 121,398 vehicles potentially affected

The problem
Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
The risk
Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.
The fix
Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.

Affected vehicles

Whether a particular car is included depends on its build date: check its VIN at nhtsa.gov/recalls.