2016 Volkswagen CC recalls and problems

6 recalls and 26 owner complaints on file with NHTSA for the 2016 Volkswagen CC.

6
recalls
26
owner complaints
1
complaints mentioning a crash
0
mentioning a fire

Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.

2016 Volkswagen CC recalls

Air bags: air bag/restraint control module

NHTSA campaign 19V535000 · reported July 17, 2019 · Volkswagen Group of America, Inc. · 27,822 vehicles potentially affected

The problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2016 Tiguan and CC vehicles. The air bag Electronic Control Unit (ECU) may have a defective power supply capacitor that can result in air bag deactivation or inadvertent deployment of the air bags.
The risk
Deactivated air bags increases the risk of injury. Inadvertent deployment of the air bags increase the risk of a crash.
The fix
Volkswagen will notify owners, and dealers will install new software and replace the air bag ECU as necessary, free of charge. The recall began November 25, 2019. Volkswagen's number for this recall is 69Z5.

Air bags: frontal, driver side, inflator module

NHTSA campaign 19V014000 · reported January 11, 2019 · Volkswagen Group of America, Inc. · 119,394 vehicles potentially affected

The problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015 Passat, 2015-2016 Eos, 2015-2017 CC, 2016-2017 TT Roadster, TT Coupe, 2017 Audi R8 Coupe, and R8 Spyder vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
The risk
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
The fix
Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 4, 2019. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298; Audi owners may contact Audi at 1-800-253-2834. Volkswagen's number for this recall is 69S8 (Audi) and 69Y5 (Volkswagen).

Unknown or other

NHTSA campaign 18V329000 · reported May 16, 2018 · Volkswagen Group of America, Inc. · 252 vehicles potentially affected

The problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
The risk
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
The fix
Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.

Fuel system, gasoline: delivery, fuel pump

NHTSA campaign 17V509000 · reported August 16, 2017 · Volkswagen Group of America, Inc. · 280,915 vehicles potentially affected

The problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
The risk
If the fuel pump fails, the engine will stall, increasing the risk of a crash.
The fix
Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.

Seats: front assembly, head restraint

NHTSA campaign 17V287000 · reported April 28, 2017 · Volkswagen Group of America, Inc. · 23 vehicles potentially affected

The problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016-2017 CC vehicles. Incorrect front seat head restraints (rests) may have been installed, possibly resulting in the seat occupant's head being inadequately restrained in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."
The risk
If the seat occupant's head is inadequately restrained in the event of a crash, they have an increased risk of injury.
The fix
Volkswagen will notify owners, and dealers will replace the front seat head restraints, free of charge. The recall began June 26, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72G5.

Latches/locks/linkages

NHTSA campaign 16V464000 · reported June 24, 2016 · Volkswagen Group of America, Inc. · 5,658 vehicles potentially affected

The problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016 CC vehicles manufactured January 12, 2016, to February 3, 2016, Golf R and Tiguan vehicles manufactured November 25, 2015, to January 28, 2016, and e-Golf vehicles manufactured November 25, 2015, to January 11, 2016. Vibrations, such as those created by opening and closing a vehicle door, may cause the rear child door locks to disengage, allowing a child to open a rear door while inside the vehicle.
The risk
If an unrestrained child unexpectedly opens a door, they may fall from the vehicle increasing their risk of injury.
The fix
Volkswagen will notify owners, and dealers will inspect, and if necessary, replace the child lock(s), free of charge. The recall began on August 22, 2016. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 58C9.

Most reported problems

Areas named in owner complaints to NHTSA. One complaint can name several areas.

What owners report

Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.

May 5, 2023 · Air bags

I purchased my Volkswagen CC in 2019. It hasn't been officially 4 years of owning the vehicle, and the clock spring or air bag light comes on in which it seems every 1.5 years. It costs over $800 to repair, and the first repair was replaced by certified VW OEM parts. I can't get an inspection and pass because the horn…

Jan 7, 2023 · Structure

When I put my car in drive (to move forward) from a cold start, the vehicle hesitates, does not respond to the accelerator pedal, and does not move. During this time, the transmission does not engage, and the vehicle shakes and produces a loud clunking sound from underneath. After that faulty start, the vehicle…

Dec 5, 2022 · Engine

unknown

Oct 6, 2022 · Air bags

Clock spring broke, now NO airbag and nothing on the steering panel works including the horn and airbag. First I was told by the dealship that it was a California car so they would fix it, today I was told they would not. So we are driving a car with NO airbag. They want $700 to replace this part with a long waiting…

Jul 6, 2022 · Air bags

The clock spring in the steering wheel broke causing the airbag light to come on, the audio controls on the steering wheel to stop working and a noise coming out of the wheel when I turn it. The failure has been confirmed by a mechanic. There were no symptoms of the issue prior to failure.

CC model years compared

YearRecallsComplaintsCrashesFires
2013 514870
2014 58030
2015 43000
2016 62610
2017 3410

Across all years, the 2010 CC has the most complaints (242). All Volkswagen CC years →

Questions

Does the 2016 Volkswagen CC have any recalls?
Yes. NHTSA lists 6 recalls for the 2016 Volkswagen CC, the most recent reported on July 17, 2019 (Air bags: air bag/restraint control module). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2016 Volkswagen CC?
Owners have filed 26 complaints with NHTSA. The most frequently reported area is air bags (11 complaints), followed by fuel/propulsion system (7).
How many 2016 Volkswagen CC complaints mention a crash or fire?
1 of 26 complaints report a crash and 0 a fire; 1 injuries were reported in total. Complaints are unverified reports from owners.

Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received May 5, 2023.