2017 Volkswagen CC recalls and problems

3 recalls and 4 owner complaints on file with NHTSA for the 2017 Volkswagen CC.

3
recalls
4
owner complaints
1
complaints mentioning a crash
0
mentioning a fire

Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.

2017 Volkswagen CC recalls

Unknown or other

NHTSA campaign 21V321000 · reported May 5, 2021 · Volkswagen Group of America, Inc. · 46 vehicles potentially affected

The problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Touareg GP, Tiguan, Golf A6, E-Golf GP, CCF, 2016-2017 Passat GP, 2018-2019 Golf R GP, and 2018 Atlas vehicles. These internal-use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements of various Federal Motor Vehicle Safety Standards.
The risk
Vehicles that do not meet all regulatory requirements may have an increased risk of injury, crash, or fire.
The fix
Volkswagen will repurchase the vehicles. Owner notification letters were mailed May 20, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01F1.

Air bags: frontal, driver side, inflator module

NHTSA campaign 19V014000 · reported January 11, 2019 · Volkswagen Group of America, Inc. · 119,394 vehicles potentially affected

The problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015 Passat, 2015-2016 Eos, 2015-2017 CC, 2016-2017 TT Roadster, TT Coupe, 2017 Audi R8 Coupe, and R8 Spyder vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
The risk
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
The fix
Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 4, 2019. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298; Audi owners may contact Audi at 1-800-253-2834. Volkswagen's number for this recall is 69S8 (Audi) and 69Y5 (Volkswagen).

Seats: front assembly, head restraint

NHTSA campaign 17V287000 · reported April 28, 2017 · Volkswagen Group of America, Inc. · 23 vehicles potentially affected

The problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016-2017 CC vehicles. Incorrect front seat head restraints (rests) may have been installed, possibly resulting in the seat occupant's head being inadequately restrained in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."
The risk
If the seat occupant's head is inadequately restrained in the event of a crash, they have an increased risk of injury.
The fix
Volkswagen will notify owners, and dealers will replace the front seat head restraints, free of charge. The recall began June 26, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72G5.

Most reported problems

Areas named in owner complaints to NHTSA. One complaint can name several areas.

What owners report

Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.

Jun 3, 2026 · Power train

The DQ250 6-speed DSG (dual clutch) automatic transmission in my 2017 Volkswagen CC Executive has catastrophically failed at 37,768 miles. COMPONENT FAILURE: The mechatronic unit, the electro-hydraulic controller that manages all gear selection and clutch engagement inside the DSG transmission has failed. The…

Jan 19, 2021 · Air bags · 28,000 miles · crash reported

TL* THE CONTACT OWNED A 2017 VOLKSWAGEN CC. THE CONTACT STATED WHILE DRIVING 30-35 MPH IN THE RAIN, THEY CRASHED INTO THE REAR OF AN UNKNOWN VEHICLE. THE CONTACT STRUCK HIS HEAD ON THE FRONT WINDSHIELD. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO HIS HEAD…

Oct 18, 2020 · Electrical system

THIS IS A 2017 WITH 45,000 MILES AND THE RADIO IS DEFECTIVE IN THAT IT CHANGES CHANNELS BY ITSELF AND THE VOICE COMMAND FUNCTION DOES NOT WORK. THE NAVIGATION DOES NOT WORK EITHER. IT IS DISTRACTING WHEN DRIVING TO HAVE THE CHANNELS CHANGE NON STOP. VW ADVISED IT WOULD COST $1,000 TO REPLACE. DUE TO MILEAGE THE CAR IS…

Jul 21, 2017 · Electrical system · 10,000 miles

VEHICLE WAS PARKED, RETURNED TO VEHICLE AND HEADLIGHTS WERE ON, INSTRUMENT PANEL LIGHTS WERE ON, AS WELL AS AIRBAG LIGHTS, BRAKE LIGHTS, AND E-BRAKE LIGHT WAS BLINKING. THE VEHICLE WAS UNRESPONSIVE TO THE REMOTE AND I WAS UNABLE TO GET INSIDE THE VEHICLE. IT WAS TOWED TO THE DEALERSHIP AT WHICH POINT THEY KEPT IT FOR…

CC model years compared

YearRecallsComplaintsCrashesFires
2014 58030
2015 43000
2016 62610
2017 3410

Across all years, the 2010 CC has the most complaints (242). All Volkswagen CC years →

Questions

Does the 2017 Volkswagen CC have any recalls?
Yes. NHTSA lists 3 recalls for the 2017 Volkswagen CC, the most recent reported on May 5, 2021 (Unknown or other). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2017 Volkswagen CC?
Owners have filed 4 complaints with NHTSA. The most frequently reported area is electrical system (3 complaints), followed by air bags (1).
How many 2017 Volkswagen CC complaints mention a crash or fire?
1 of 4 complaints report a crash and 0 a fire; 1 injuries were reported in total. Complaints are unverified reports from owners.

Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received June 3, 2026.