2015 Ford Flex recalls and problems

4 recalls and 115 owner complaints on file with NHTSA for the 2015 Ford Flex.

4
recalls
115
owner complaints
0
complaints mentioning a crash
2
mentioning a fire

Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.

2015 Ford Flex recalls

Back over prevention: sensing system, camera

NHTSA campaign 25V695000 · reported October 13, 2025 · Ford Motor Company · 1,448,655 vehicles potentially affected

The problem
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
The risk
A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
The fix
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.

Suspension: rear

NHTSA campaign 20V072000 · reported February 10, 2020 · Ford Motor Company · 211,207 vehicles potentially affected

The problem
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
The risk
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
The fix
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.

Fuel system, gasoline: delivery, fuel pump

NHTSA campaign 16V621000 · reported August 25, 2016 · Ford Motor Company · 77,502 vehicles potentially affected

The problem
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.
The risk
A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.
The fix
Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.

Parking brake

NHTSA campaign 15V464000 · reported July 24, 2015 · Ford Motor Company · 7,165 vehicles potentially affected

The problem
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
The risk
If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.
The fix
Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.

Most reported problems

Areas named in owner complaints to NHTSA. One complaint can name several areas.

What owners report

Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.

Oct 23, 2026 · Unknown or other

Backup camera doesn't work all the time

Oct 19, 2026 · Back over prevention

The contact owns a 2015 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part needed to complete the recall repair was not available. The contact stated that while reversing, the rearview camera became inoperable. The contact stated that the rearview…

Oct 7, 2026 · Back over prevention · 82,000 miles

The contact owns a 2015 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rear-view camera was intermittently inoperable. The dealer was contacted. The…

Oct 7, 2026 · Back over prevention

The contact owns a 2015 Ford Flex. The contact stated that while the vehicle was in reverse(R), the rear-view camera displayed a blank image, a blue image, a distorted image, or the message “Camera Unavailable” was displayed. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention)…

Oct 6, 2026 · Back over prevention · 130,000 miles

The contact owns a 2015 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while shifted in reverse, the rear-view camera failed to display a clear image. The local dealer was…

Flex model years compared

YearRecallsComplaintsCrashesFires
2012 26441
2013 6580111
2014 4249112
2015 411502
2016 310140
2017 44220
2018 36970

Across all years, the 2013 Flex has the most complaints (580). All Ford Flex years →

Questions

Does the 2015 Ford Flex have any recalls?
Yes. NHTSA lists 4 recalls for the 2015 Ford Flex, the most recent reported on October 13, 2025 (Back over prevention: sensing system, camera). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2015 Ford Flex?
Owners have filed 115 complaints with NHTSA. The most frequently reported area is back over prevention (33 complaints), followed by steering (19).
How many 2015 Ford Flex complaints mention a crash or fire?
0 of 115 complaints report a crash and 2 a fire; 1 injuries were reported in total. Complaints are unverified reports from owners.

Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received October 23, 2026.