2018 Ford Flex recalls and problems

3 recalls and 69 owner complaints on file with NHTSA for the 2018 Ford Flex.

3
recalls
69
owner complaints
7
complaints mentioning a crash
0
mentioning a fire

Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.

2018 Ford Flex recalls

Structure: body

NHTSA campaign 25V732000 · reported October 24, 2025 · Ford Motor Company · 92,347 vehicles potentially affected

The problem
Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
The risk
Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
The fix
Dealers will repair or replace the B-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 17, 2025. Additional letters will be sent once the remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SB8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 28, 2025.

Back over prevention: sensing system, camera

NHTSA campaign 25V695000 · reported October 13, 2025 · Ford Motor Company · 1,448,655 vehicles potentially affected

The problem
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
The risk
A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
The fix
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.

Suspension: rear

NHTSA campaign 20V072000 · reported February 10, 2020 · Ford Motor Company · 211,207 vehicles potentially affected

The problem
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
The risk
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
The fix
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.

Most reported problems

Areas named in owner complaints to NHTSA. One complaint can name several areas.

What owners report

Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.

Oct 21, 2026 · Structure · 70,000 miles

The contact owns a 2018 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V829000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted and had replaced the part on three separate occasions. The contact stated that the manufacturer had…

Oct 11, 2026 · Unknown or other

The radio/navigation system is having issues. Randomly the radio/nagvation system has a loud static crackling noise during use. It will make those sounds and then stops producing any kind of sounds of the speakers. No sound will come from the radio(fm, am, Bluetooth, aux, hands free calling or navigation). At the…

Sep 24, 2026 · Unknown or other

The driver side C pillar trim broke off while driving on the highway causing the debris to interrupt traffic.

Sep 18, 2026 · Electrical system

I own a 2018 Ford Flex, VIN [VIN removed], with two open safety recalls Ford cannot repair: 25SA9 (rear view camera, NHTSA 25V695) and 25SB8 (B-pillar trim, NHTSA 25V829). My rear view camera has been completely inoperative for two years — it has not worked at all since mid-2024. On 7/12/2024 a Ford dealer verified…

Sep 4, 2026 · Back over prevention · 103,000 miles

The contact owns a 2018 Ford Flex. The contact received notification of NHTSA Campaign Number: 26V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rear-view camera displayed a black image. The vehicle was taken to two dealers…

Flex model years compared

YearRecallsComplaintsCrashesFires
2015 411502
2016 310140
2017 44220
2018 36970
2019 425740

Across all years, the 2013 Flex has the most complaints (580). All Ford Flex years →

Questions

Does the 2018 Ford Flex have any recalls?
Yes. NHTSA lists 3 recalls for the 2018 Ford Flex, the most recent reported on October 24, 2025 (Structure: body). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2018 Ford Flex?
Owners have filed 69 complaints with NHTSA. The most frequently reported area is unknown or other (20 complaints), followed by structure (19).
How many 2018 Ford Flex complaints mention a crash or fire?
7 of 69 complaints report a crash and 0 a fire; 1 injuries were reported in total. Complaints are unverified reports from owners.

Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received October 21, 2026.