2016 Ford Flex recalls and problems

3 recalls and 101 owner complaints on file with NHTSA for the 2016 Ford Flex.

3
recalls
101
owner complaints
4
complaints mentioning a crash
0
mentioning a fire

Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.

2016 Ford Flex recalls

Back over prevention: sensing system, camera

NHTSA campaign 25V695000 · reported October 13, 2025 · Ford Motor Company · 1,448,655 vehicles potentially affected

The problem
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
The risk
A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
The fix
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.

Suspension: rear

NHTSA campaign 20V072000 · reported February 10, 2020 · Ford Motor Company · 211,207 vehicles potentially affected

The problem
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
The risk
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
The fix
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.

Engine and engine cooling: engine, gasoline, turbo/supercharger

NHTSA campaign 16V925000 · reported December 22, 2016 · Ford Motor Company · 1,163 vehicles potentially affected

The problem
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Taurus, 2016-2017 Ford Flex, Lincoln MKT, 2017 Ford Explorer and Ford Explorer Police Interceptor Utility vehicles equipped with 3.5L GTDI engines. Improperly brazed turbocharger oil supply tubes may leak oil on engine components.
The risk
An oil leak, in the presence of an ignition source, increases the risk of a fire.
The fix
Ford will notify owners, and dealers will inspect, and if necessary, replace the turbocharger oil supply tubes, free of charge. The recall began on January 31, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S46.

Most reported problems

Areas named in owner complaints to NHTSA. One complaint can name several areas.

What owners report

Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.

Oct 20, 2026 · Back over prevention · 25,000 miles

The contact owns a 2016 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that occasionally, while in reverse, the rear-view camera failed to display an image. The local dealer was…

Oct 15, 2026 · Back over prevention · 137,000 miles

The contact owns a 2016 Ford Flex. The contact received a recall notification for NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the parts to complete the recall repair were unavailable. The contact stated that while in reverse(R), the rear-view camera intermittently failed to display a clear image…

Oct 15, 2026 · Back over prevention

The contact owns a 2016 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The…

Sep 2, 2026 · Back over prevention

The contact owns a 2016 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 25V695000 (Back Over Prevention) and 25V829000 (Structure); however, parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair…

Aug 28, 2026 · Back over prevention · 80,000 miles

The contact owns a 2016 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to perform the recall repair was not yet available. The contact stated that while in Reverse (R), the rearview camera displayed an inverted image. The dealer was not…

Flex model years compared

YearRecallsComplaintsCrashesFires
2013 6580111
2014 4249112
2015 411502
2016 310140
2017 44220
2018 36970
2019 425740

Across all years, the 2013 Flex has the most complaints (580). All Ford Flex years →

Questions

Does the 2016 Ford Flex have any recalls?
Yes. NHTSA lists 3 recalls for the 2016 Ford Flex, the most recent reported on October 13, 2025 (Back over prevention: sensing system, camera). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2016 Ford Flex?
Owners have filed 101 complaints with NHTSA. The most frequently reported area is back over prevention (29 complaints), followed by electrical system (23).
How many 2016 Ford Flex complaints mention a crash or fire?
4 of 101 complaints report a crash and 0 a fire; 3 injuries were reported in total. Complaints are unverified reports from owners.

Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received October 20, 2026.