Filed by Ford Motor Company on April 11, 2025; 1 model-year listings affected.
Power train: automatic transmission, control module, software
NHTSA campaign 25V239000 · reported April 11, 2025 · Ford Motor Company · 24,655 vehicles potentially affected
- The problem
- Ford Motor Company (Ford) is recalling certain 2025 Explorer vehicles. The powertrain control module (PCM) may reset while driving, which can damage the park system or cause an engine stall.
- The risk
- A damaged park system can result in a vehicle rollaway when the vehicle is placed in park without the parking brake applied. An engine stall while driving can result in a sudden loss of drive power. Either of these scenarios can increase the risk of a crash.
- The fix
- Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S35.
Whether a particular car is included depends on its build date: check its VIN at nhtsa.gov/recalls.