2021 Chrysler Pacifica Plug-IN Hybrid recalls and problems

1 recall and 26 owner complaints on file with NHTSA for the 2021 Chrysler Pacifica Plug-IN Hybrid.

1
recalls
26
owner complaints
0
complaints mentioning a crash
0
mentioning a fire

Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.

2021 Chrysler Pacifica Plug-IN Hybrid recalls

Hybrid propulsion system

NHTSA campaign 24V538000 · reported July 18, 2024 · Chrysler (FCA US, LLC) · 3,606 vehicles potentially affected

The problem
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
The risk
A vehicle fire increases the risk of injury.
The fix
Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Owner notification letters were mailed March 6, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 72B. This recall is an expansion of NHTSA recall number 22V-077.

Most reported problems

Areas named in owner complaints to NHTSA. One complaint can name several areas.

What owners report

Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.

May 19, 2026 · Back over prevention · 65,000 miles

The contact owns a 2021 CHRYSLER Pacifica. The contact received notification of NHTSA Campaign Number: (24V436000 (BACK OVER PREVENTION) however, the recall repair was done; but the issue reoccurred a month later. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount…

Dec 1, 2025 · Electrical system · 41,000 miles

The contact owns a 2021 Chrysler Pacifica Plug-In Hybrid. The contact stated that the vehicle failed to start. The vehicle was towed to the dealer, where it was diagnosed with a power inverter module (PIM) failure. The dealer replaced the power inverter module (PIM); however, the failure persisted. The dealer…

Jul 7, 2025 · Back over prevention · 40,000 miles

The contact owns a 2021 Chrysler Pacifica Plug-in-Hybrid. The contact received notification of NHTSA Campaign Number: 24V436000 (BACK OVER PREVENTION); however, the dealer refused to perform the recall repair unless the radio was replaced. The dealer informed the contact that the radio was blocking the update from…

Feb 24, 2025 · Power train · 45,000 miles

The contact owns a 2021 Chrysler Pacifica Hybrid. The contact stated while reversing into a parking space at approximately 2 MPH, the service transmission warning light illuminated, and the transmission shift knob was flashing. The contact stated that the vehicle had ceased to move. The contact stated that the parking…

Feb 6, 2025 · Back over prevention

The contact owns a 2021 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 24V436000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer…

Pacifica Plug-IN Hybrid model years compared

YearRecallsComplaintsCrashesFires
2018 6224312
2019 24500
2020 25830
2021 12600
2022 011620
2023 04010
2024 02600

Across all years, the 2018 Pacifica Plug-IN Hybrid has the most complaints (224). All Chrysler Pacifica Plug-IN Hybrid years →

Questions

Does the 2021 Chrysler Pacifica Plug-IN Hybrid have any recalls?
Yes. NHTSA lists 1 recall for the 2021 Chrysler Pacifica Plug-IN Hybrid, the most recent reported on July 18, 2024 (Hybrid propulsion system). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2021 Chrysler Pacifica Plug-IN Hybrid?
Owners have filed 26 complaints with NHTSA. The most frequently reported area is electrical system (13 complaints), followed by hybrid propulsion system (11).
How many 2021 Chrysler Pacifica Plug-IN Hybrid complaints mention a crash or fire?
0 of 26 complaints report a crash and 0 a fire; 0 injuries were reported in total. Complaints are unverified reports from owners.

Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received May 19, 2026.