2019 Chrysler Pacifica Plug-IN Hybrid recalls and problems

2 recalls and 45 owner complaints on file with NHTSA for the 2019 Chrysler Pacifica Plug-IN Hybrid.

2
recalls
45
owner complaints
0
complaints mentioning a crash
0
mentioning a fire

Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.

2019 Chrysler Pacifica Plug-IN Hybrid recalls

Hybrid propulsion system

NHTSA campaign 24V538000 · reported July 18, 2024 · Chrysler (FCA US, LLC) · 3,606 vehicles potentially affected

The problem
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
The risk
A vehicle fire increases the risk of injury.
The fix
Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Owner notification letters were mailed March 6, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 72B. This recall is an expansion of NHTSA recall number 22V-077.

Electrical system: wiring, interior/under dash · Electrical system: 12v/24v/48v battery, cables

NHTSA campaign 20V334000 · reported June 9, 2020 · Chrysler (FCA US LLC) · 23,079 vehicles potentially affected

The problem
Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles ("PHEV"). The 12 volt isolator post located behind the driver's seat may develop high resistance.
The risk
A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off.
The fix
FCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination. In the event the post is compromised, the 12v isolator post and associated cables will be replaced. Until the final remedy is available, customers should bring their vehicles to dealers for an interim inspection of this joint. The recall remedy is currently under development. FCA US LLC will notify owners, and dealers will perform an interim inspection of this joint. If the inspection indicates the joint is compromised, owners will receive a loaner vehicle, until a final remedy is developed. Interim notifications are expected to begin around June 22, 2020. The recall began July 30, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W46. Note: Consumers are advised to exercise the following precautions until the vehicle has the final repair completed: do not park these vehicles inside of buildings or structures, or near other vehicles. Additionally, keep liquids out of the backseat area, including but not limited to beverages, wet items, umbrellas, or bottled liquids that may leak.

Most reported problems

Areas named in owner complaints to NHTSA. One complaint can name several areas.

What owners report

Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.

Jun 18, 2025 · Power train · 70,200 miles

The contact owns a 2019 Chrysler Pacifica Plug-In Hybrid. The contact stated while driving 75 MPH down a winding mountain road, the message “Pull Over Immediately - Vehicle will Shut down Soon” was displayed. The contact pulled over and was able to restart the vehicle. The contact stated that the message was displayed…

Mar 5, 2025 · Unknown or other

We received multiple reminders for the recalls to be addressed, but each time we make an appointment at various service centers, they say that they cannot address the recall due to staff shortage and parts not being available. This has been persisting for over 4 years. Chrysler does not make a good faith effort to…

Feb 10, 2025 · Unknown or other

UNKNOWN/RECALL NOT BEING FIXABLE FOR MONTHS: due to a recall from mid-2024 which cannot be fixed, the vehicle is no longer safe to have parked in my garage, near my home, next to other vehicles, and is now not able to be used as intended. The risk of fire and/or explosion should require a manufacturer buyback. These…

Jan 30, 2025 · Hybrid propulsion system

The contact owns a 2019 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 24V538000 (Hybrid Propulsion System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount…

Jan 23, 2025 · Hybrid propulsion system

The contact owns a 2019 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 24V538000 (HYBRID PROPULSION SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact…

Pacifica Plug-IN Hybrid model years compared

YearRecallsComplaintsCrashesFires
2017 67915
2018 6224312
2019 24500
2020 25830
2021 12600
2022 011620

Across all years, the 2018 Pacifica Plug-IN Hybrid has the most complaints (224). All Chrysler Pacifica Plug-IN Hybrid years →

Questions

Does the 2019 Chrysler Pacifica Plug-IN Hybrid have any recalls?
Yes. NHTSA lists 2 recalls for the 2019 Chrysler Pacifica Plug-IN Hybrid, the most recent reported on July 18, 2024 (Hybrid propulsion system). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2019 Chrysler Pacifica Plug-IN Hybrid?
Owners have filed 45 complaints with NHTSA. The most frequently reported area is electrical system (22 complaints), followed by power train (15).
How many 2019 Chrysler Pacifica Plug-IN Hybrid complaints mention a crash or fire?
0 of 45 complaints report a crash and 0 a fire; 0 injuries were reported in total. Complaints are unverified reports from owners.

Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received June 18, 2025.